Why are there so many negative reviews.

asked by Larry F. on 11/20/15

8 Answers
Thumbnail of user as5609

1st auction.com does not outbid bidders because you think they want to. They go by instructions from the trustee/bank. There is an opening bid and a reserve bid. The auctioneer can only bid on behalf of the creditor from the opening bid to the reserve. Once they reach the reserve they will NOT up the bid anymore. They may say " do I have any other bidders or do I hear (amount)" but they do not bid past the reserve that has been predetermined before the auction. If the property is reverted (sold back to the creditor) then the trustee/creditor for that property can do whatever they want with it. Whether it is sending it to inline auction or etc.
If you will read/listen to the general terms and conditions then you will hear/see that auction.com is not a title company they do not research the properties sent to them by the trustees. They list what they are given. So don't you think you should have an issue with the trustee and not auction.com.
Also, stated in conditions the trustee can rescind the sale at any time. Again how does that fall on auction.com if the trustee backs out. Auxtion.com works with many trustees throughout the United States so if those are people's issues maybe they should do their due diligence and contact the trustee instead of giving auction.com such bad reviews.

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Thumbnail of user cindyc61

Because they are a bunch of unscrupulous hacks! Auction. Com will bid against you to raise the price and the sales contract is skewed in their favor. I have bought and sold many houses over the years and I will never ever deal with this company again!

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Thumbnail of user laurak52

Not sure why so much negativity but I'd suggest placing bids much lower to compensate for he aggravation.

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Thumbnail of user brandif1

I am closing the 7th of December. So far everything has gone without any issues. My calls and emails are always answered. And they seem professional and knowledgeable. I have education in private investigation. Through this I have kept documentation to protect my investment of every conversation and promise I have been made. I also paid for my property in full. This has seemed to move things along faster. So as far as I can see. They work quickly. My final opinion will be once this is closed. I have yet to see my closing cost. Have not had any hidden shocks so far.

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Thumbnail of user johnnyp11

Not only can they out bid you... they actually contacted me after outbidding me and said that the seller was willing to accept my offer. Then, after spending multiple hours working on the contract and financing, they came back and said the seller was declining my offer. They lied and wasted a lot of my time.

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Thumbnail of user garym81

Probably a lot of negative experiences. Just beware. They withheld tittle lien information until after the auction.

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Thumbnail of user wb12

They have incompetent personal doing the paper work and a lot of mistakes are done with no corrections. So it has to be an unbelievable deal so that you can pay a lawyer to clean up their incompetents

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Thumbnail of user artv4

Because serious buyers don't like their time wasted with scams. If auction.com can outbid you at will and they're not obligated to honor their bid, then what's the point? That's why for several months, you'll get a weekly email about the same house at the same minimum bid starting the next week. It's bullcrap.

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