Raise
Questions & Answers

I had a problem with the lowes gift cards i purchased from Raise as they did not work at lowes. It took upwards of 10 calls and over 3 months before I received my over $700 back. I will never buy anything on Raise again

Caveat Emptor "Let the buyer beware", sounds like a sucky thing to say but that's the way the world works. Raise has a 100 day money back guarantee, you need to use the card at least the first time before that elapses. I have had problems with a couple cards that worked initially and then didn't work; on both occasions they were within the 100-day period so I was given a prompt refund. I use raised regularly (1-2 cards a month) but I only buy the cards right before I need them and I use them within a month or two so there's never an issue.

I doubt there's any scam or anything shady going on, it's just that people have to be aware when they purchase something what the rules are and how to protect themselves. Stay within their 100 day window and there's nothing to worry about.

Same thing happened to me! I am sorry! We lost 600 dollars because of bad gift cards. The stores asked where we got the giftcard from, once they heard this from raise, they said they cannot help me at all. Stay away from them. It's really not with your time and energy to go through all these troubles. U will be panic and angry like me when u found out the gift cards no longer has any money in it without u using it at All and 100 flies away. Raise won't even try to resolve the problem at all and said its pass 100 days They won't bother and u are screwed I am sorry but nothing I can do kinda thing. I seriously thing they are part of the scammer business now.

Jennie H... Raise.com is NOT "scamming people with fake gift cards". You should be ashamed for posting such a libelous statement. I have purchased both physical cards and egift cards from the site covering different companies and have had no problems. I've invited my friends and family to get in on the savings as well. They haven't had any problems either. The one time I had a slight issue, I called them and it was immediately taken care of and the rep was very personable and professional. I highly recommend raise.com to anyone looking to save some money.

I did get a refund from raise but refuse the charges with your credit card company they should back you because it is fraud, Raise is a terrible company, they do not have their act together at all, a competitor who knows what they are doing should go in and dominate, it is a great idea, messed up company, stay away

If you purchased your gift card with a credit card you can initiate a chargeback with your credit card company. Tell them you paid for a voucher/gift card of a certain value and you did not get what was promised to you.

If you dispute a credit card with Raise, they will freeze your accounts, not let you access them, and not let you buy gift cards.

To Jennie H... Seriously? How dare we? Just wait until your standing at the register with your brand new card that is being denied by the cashier because your $235 balance mysteriously disappeared overnight. What a horrible experience. I bought a $300 electronic card on Wednesday and Spent $65 the same day I bought it. My remaining balance on the receipt was accurate when I left the store. I went back to the store the very next night, shopped for hours picking out what I wanted & got my horrifying surprise at the register. The manager tried scanning it in. I was panicking. They called Raise from the store using the number on my print out. Now, I was obviously within the first 100 days, do Raise said they are reimbursing me what I paid for the card minus what I spent the 1st day. This just happened, so I can't confirm that I'm getting reimbursed. Hopefully I will, but WHAT HAPPENED? Was it a stolen card? Did the previous owner buy a bunch of stuff even though the card was sold? It's risky to buy these cards. If you're buying one, buy small amounts, confirm your amount before you use it, & spend it all in one shopping trip. Otherwise your money may vanish into thin air.

Try this because it happened to me. This is my solution. I used American Express to buy Famous Dave's but the manager@ Famous Dave's told me it has zero balance. I keep calling Raise either no answer, hold the line for hour etc. And then I get upset so I decided to call American express and they file an case. I got my money back.

THE BEST THING TO DO IS FILE A DISPUTE WITH YOUR CREDIT CARD COMPANY. CALL THE PHONE NUMBER ON THE BACK OF THE CARD. THEY WILL CREDIT YOUR ACCOUNT FOR THE AMOUNT OF THE DISPUTE AND SEND RAISE.COM A LETTER OF THE CHARGE BACK. THEY WILL MAY RAISE.COM PROVE THAT THE CARDS WERE GOOD AND USED BY YOU. I CURRENTLY HAVE A $300 DISPUTE FILED WITH VISA AND IT LOOKS LIKE RAISE.CO HAS NO RESPONSE TO PROVE THEY WERE GOOD CARDS.