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AnastasiaDate has a rating of 2.77 stars from 1,275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AnastasiaDate most frequently mention credit card, customer service, and social media problems. AnastasiaDate ranks 11th among International Dating sites.
This company responds to reviews on average within 2 days
This is a great site with a very clean and simple design. Over the years at Anastasiadate, I have met many partners, both for casual hookups and long-term relationships. It might seem a bit small after a while, but if you're willing to put in the work, there are enough interesting people to make it worth your while.
Enjoyable and awesome col great and so much lovely all cool amazing chat with good rate fine app greay
The women on this site don't want a relationship. They want to chat, video chat and would like gifts. Don't spend thousands on chatting and then spend thousands. Going to Ukraine to date. You pay for translators, dinner, gifts and they are no interested in a relationship with you. Don't waste your time. Save your money.
Hello! We appreciate your feedback. We do not allow any misuse of our platform and check the app daily to delete all non-reliable members. All our members are protected by the anti-scam policy. Please be also informed that While we provide a platform for meaningful connections, we cannot influence or force members on how they carry out conversations. In line with our objective, we make sure that every member including you is enjoying the freedom of deciding on their relationship in and out of the platform. Please email our customer support at support@anastasiadate.com to give you further information on this regard.
Been on this site for several years, and not met a single real person in this fantasy construct. The actors on line are excellent at engaging in conversation but you will never meet a real live human. I have not met anyone that has created a real relationship on Anastasia Date that lead to marriage or a long term relationship. The advertised calls fail constantly, and the new feature of voice message fails as well. The gifts are priced as if made out of diamonds. The site is designed to prevent exchange of personal contact information and to create a fantasy of beautiful women just waiting to meet and marry. Slick pictures of beautiful women are artfully displayed in almost every profile with amazing descriptions of cultured educated women. When you talk to one of these amazing character actors as a person one day. The very next day the speech pattern, syntax and personality are obviously a different person. Think call centers with actors changing shifts playing the same roll. If you spot check you will see these loyal women are on line almost 24 hours a day. When you go to your loved one's profile you will notice that "she" is engaged in chatting already. Often you will be chatting with "her" and notice the response time to your conversation is very long and when "she" comes back is completely off topic. Don't be fooled your not dating anyone you are paying to be a pen pal. This is a very expensive sham is not a means to meet a woman to bring home to your mother. With the advancements in AI it's possible that we are actually talking to software or a another man paid to chat with you. I have received form letters with "{insert name here}" at the greeting line. Yes Anastasia Date is pure fantasy. Save your money go buy a pet.
Tip for consumers:
This site is not a site to meet a partner/ wife/ girl friend. Its a site to entertain a pen pal fantasy that a beautiful woman is dating you. LOL
Dear Bo,
Thank you for your feedback. We are sorry to hear about your dissatisfaction.
Our website has been operational for a very long time and we are always striving to have a safe and secure dating community. We ensure that all the members go through verification processes by making sure we have checked their verification documents, such as their passport, prior to allowing them access to our website.
Also, Anti-Scam Policy is in practice to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. Furthermore, once proven that a member has breached the policies, due refund for the credits spent in the members involved (provided that they are a verified member) and further actions will be taken in accordance with the Anti-scam policy.
If you find such profile please send us link at support@anastasiadate.com
I have had very personal experience on this site for many years. It can be very good in many ways but you have to accept it for what it is. Mostly entertainment. Do not talk to anyone who is not on cam. It is all a scam and I know this from inside the organization. Make sure the woman is at least on cam to make sure you are speaking to her. Even then there is a good chance she will be on multiple sites at the same time. This is all about money and the women get just as screwed as the men. They make very little and have a strict set of rules to abide by. I do not want to say too much but make sure you are talking to a human. Almost all unsolicited emails are computer generated. Do not blame the women here as they are just trying to make some money from a bad situation. Yes they will promise you the world and maybe you will find one, I think I did but the jury is still out on that one. There are better places to spend your money to be very honest. Places that do not cost anything to chat and on video too. Remember to do your homework with everything. And hopefully you find someone worthwhile. Good luck guys, hope you don't spend as much as I have on this site and if you have I hope you have found someone true.
Hello and thank you for your feedback. We support your advise in maximizing the videochat/cam service. It's indeed one of the best ways to get to know your match more. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. We would like to look into this case thus we will greatly appreciate it If you can send us the details of such instance that made you feel suspicious about a certain profile at support@anastaisadate.com.
Different pricing depending where you live!
Special offer for one month membership...
For USA it cost $19
For UK/Europe it cost $38
Normal membership ongoing is same price wherever you live, but for the special offer a 50% difference is outrageous. Why should you pay more based on where you live?
I reached out to customer service and they could not give a reason why this was priced this way. So they dont even know what they are charging their customers!. Not exactly enabling confidence to spend your hard earned money with such a business.
See attached photos, date on bottom of image ( dock on mac)
Dear Steve
We hope this message finds you well. We wanted to take a moment to explain why the prices of our products may vary when purchased from different countries.
As a global company, we operate in various countries, each with its own unique tax regulations and import duties. These taxes can significantly impact the overall cost of our products, resulting in different prices in different regions. Additionally, there may be other factors, such as local market conditions and VAT Taxess, that also contribute to price variations.
We assure you that we strive to provide fair and competitive pricing across all our markets. However, complying with local tax laws and regulations is essential to continue delivering our products to customers worldwide.
If you have any questions or need further clarification, please don't hesitate to reach out to our customer support team. We are always here to assist you and provide the best possible dating experience.
Fella's if you gotta pay to send a message each time - that's a good sign it's a scam. Why do you think legitimate dating sites only charge an affordable monthly fee for unlimited messaging yet these sites require you to pay every message.
Why do you think they won't let you talk to them off the site? Because it's a scam and the girls get paid to talk you and try to get you attached to them and spend thousands or tens of thousands.
There are legit videos on youtube of people who worked for the site talking about how it's a scam and the women are tricking you to make $$$ for the company.
Oh is it the excuse that they "translate" the messages that's why it costs money? BS, you don't need translators there are apps like chatgpt that are free and provide instant accurate translations.
Boys any site that requires payment for messages and doesn't want you off the site on a different app to communicate IT'S A SCAM. It's a very clever scam but everyone in ukraine knows these women are working jobs not looking for love.
And trust me if you're struggling to find a woman in the US - a 25 year old super model isn't interested in you, your greencard isnt enough. And if all she wants is a greencard then she'll just divorce you later.
Also if you REALLY want to talk to women from ukraine or other countries just download tinder and pay $40 a month and you can change your location to anywhere. You won't have to pay anything to message women. Why tf would you spend thousands on this scam website instead?
Dear John,
Thank you for sharing your thoughts about the site am sorry that our premium rates left you with doubts and disappointment.
Indeed, communication in the platform requires certain amount of credits that are use to pay for the premium communication services you're using when connecting with your match/es. As a legitimate website that solely exists for the objective of providing premium communication services for likeminded-people. There are few reasons why our platform is not the cheapest, and one of which is because we invest in the safety of our members thus we are partnered with a team that ensures our anti-scam policy is strictly in practice. Once a confirmed member is proven to have committed any wrongdoings in the platform, we make sure to refund the credits incurred in communicating with them. We have an Anti-Scam policy that is strictly implemented to prevent wrongdoings such as misusing the communication services to be compensated in the platform. Thus, If you suspect a member displaying any activity that falls in one of the grounds of anti-scam policy, please do not hesitate to report it to us with relevant details at support@anastasiadate.com for urgent assistance.
Anastasia Date gave me the chance to adventure out and meet people that I may have never had a chance to know. Exchanging messages first and getting a chance to know someone before meeting them was very nice to me. Believe it or not, you can really get to know someone pretty intimately by doing this. I made some great friends and then eventually, I met my soul mate here when I had honestly given up on the idea of true love!
By far, this is the most moron site on planet earth. Ladies continue to chat with you as their model is the more they keep you online, the more cash they make. I am sending this *******@fbi to have them removed from any US access. But, don't fall into this scam. Whatever they tell you is total BS. Plus, it is impossible to cancel the account. Never get into this scammed and fraud site. Not worth it.
Tip for consumers:
These morons are as stupid as it comes. Idiots of biblical proportions is their real website. Stay away fast and furious.
Products used:
I used it for about $100 until I figured out the beautiful scam they are running. Stay away from this site. You will lose your valuable cash.
Dear Marty
Thank you for your feedback. We are sorry to hear about your dissatisfaction.
Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.
Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member.
If you find such a profile and would like to start an investigation, please send us a link at support@anastasiadate.com.
This is a great site with a very clean and simple design. Over the years at Anastasiadate, I have met many partners, both for casual hookups and long-term relationships. It might seem a bit small after a while, but if you're willing to put in the work, there are enough interesting people to make it worth your while.
Thank you for those kind words! Keep spreading a word about us :)
I've always done well for myself on dating apps. In my 40's, successful, nice lifestyle but simply got tired dating women my age. Many are so bitter, bossy, intolerant, just not fun anymore which is why I'm trying my luck on Anastasiadate. Still having no issue getting dates but it's taken everything to a whole new level being able to date hot women in their 20's, excited and eager to have fun with me.
Who would've ever thought a place like this still exists on the internet? An exclusive club you actually want to be a member of? I didn't and haven't even believed my friend when he was trying to get me to sign up. I've already lost all faith I would ever talk to someone online and have a meaningfull conversation? Well, it happened and I'm never going back, only forward! Looking forward to meeting more people and sure I'll find someone for me like my friend did!
After some unsuccessful dates and a lot of hours browsing, I started chatting with Nataly and have no regrets. After a few months I felt like knowing each other for years, we both finally got around to meeting up. 18 months on, we are still happily together. This site is a good way to meet girls from Ukraine or Russia. Well done, Anastasia! And to everyone else, it really sometimes works!
This is the story reported to AnastasiaDate on 21 October 2023:
I wrote in difficult times on this site that it is a complete scam.
A great scammer systematically harasses all the idiots who have written letters to her even once. This infamous woman probably uses IT products to generate letters to send to all those idiots who think they can find something here.
I did a very simple check, I deleted any information from my profile and the new letters arrived with the new characteristics, well, only one, I say I'm from Papua New Guinea.
So it's a bot!
Your site no longer has any kind of credibility, at least chase away such shameless scammers like this one!
For the record, I ask for the reimbursement of 30 credits, because I wrote her a letter a long time ago followed by a response that must have been that of an automatic program, much later I wrote her a letter again in which she asked for explanations on her activity of scammer.
Then I didn't even read her letter, it was produced by a bot anyway!
However, I would greatly appreciate the return of 30 credits and the deletion of this infamous scammer from the site.
Fraudster: Marina ID: *******
This is the answer:
Dear Member
Thank you for getting in touch with us. I do hope we managed to resolve your query in case number *******. Would you please take a moment of your time to rate our service?
Then I didn't hear anything else, evidently the professional scammer is very profitable for those AnastasiaDate criminals.
This $#*! now lives in Lviv the cradle of the most ferocious Nazism that ever existed, the worst delinquent criminals in history. These criminals even shocked Hitler's infamous Nazis!
In the beginning of the letter that can be read on the personal email, the $#*! demonstrates extremist Nazi feelings.
A real scammer criminal!
Beware of Ukraine!
Tip for consumers:
Avoid AnastasiaDate.com
Dear Matthew.
We are sad to know that your experience in the app was not satisfactory. As a company, we support all anti-scam measures. I want to assure you that we do not condone harassment, or any other form of misbehaviour. We have a team of moderators who work around the clock to remove fake profiles, profiles that poses inappropriate behaviours and keep our site safe. Please share your issue with us at support@anastasiadate.com and we will look into it at the earliest.
The phone app should be more detailed for the user, such as being able to delete notifications so as not to take up space. And say people were looking at you when they weren't. Anastasiadate is a good way to meet women. I found someone I want to spend time with. So I don't need this site anymore, but I recommend it to anyone looking for love.
I was on their site to help a women move to the usa because of her job so i was tryng to help her and i was spending a lot of money to talk to her. They made me a VIP and gave free bonus points to use their service camsahe wher i could talk to her as long as i wanted and it would cost anything. I tries using it 4 times and evry time is cost me $100 in time i called them and they mad eexcuses and credited me the money back after the third they told me it was their customer problem but I told them is this not your system. So the last time they did not credit me bak and cut me off the system and they would not let me use the system to talk o her now i am sure she is wondering whar happened to me because i can not help her any more. So i went to my bank and canclled the last charge and wrote a letter to the Attorney General of NY so we will see what happens
Tip for consumers:
no except the women that iwas helping I cant help any more and i feel terrible about that
Dear Andrew, thank you for leaving your comment. We are sorry about this situation, Free camshare can be used with a minimum of 200 bonus points, however, I understand that it unfortunately didn't work for you thus we are more than glad to offer other services which you may find helpful too, like online chats, call me or the newest options-audio messaging, they are way more cheaper and can help boost your communication with your matches. We would also like to get you through this issue and so we’d appreciate it if you could write back to us at support@anastasiadate.com.
Nice Website. Starting with the sign-up process, Anastasiadate ensures people feel comfortable joining the network and know what to expect every step of the way. The profile includes the usual optional fields for marital status, occupation, drinking habits, education, etc.It took a few times on here, but I finally found the right woman for me. Thank you Anastasiadate it's been the best dating site for me. My experience by this site I would give 5 out of 5.
The only people writing good reviews have NEVER meet one these women in real life as they dont exist! Trust me I have been to Ukraine 6 times and no every single they pull. Good luck if you think "your girl" is different.she's not! Just a good con artist!
Tip for consumers:
THESE GUYS ARE 100% THIEVS, LIARS AND THEIR ANTI SACM IS PURE MARKETING HYPE AND LIP SERVICE.. NO MATTER HOW MUCH PROOF YOU GIBE YIU WILL NEVER GET A REFUND... THEY SHOULD ALL BE IN JAIL INCLUDING THE SUPPORT TEAM
Products used:
Chat etc
Dear Marc,
We are sorry to hear you feel that way.
Could you please clarify, which lady made you feel it that way about our platform? We allow only real people to be here, that is why your feedback is so valuable.
Without this site I would not have found the woman of my dreams. I was very insecure when I came to this website to find someone, but it was really amazing how she appeared in my life. This is a best experience I've had is with a dating. At first I thought this site was too good to be true,was so happy when I discovered it is every bit as amazing as it claims to be. They have amazing customer support and the women are gorgeous,so far so great will update you further on the progress cause I have only been here 3 months. So far Keep up the good work Anastasiadate.
Dear Gabriel, Thank you for your kind feedback. Please share your success story with us at support@anastasiadate.com, We will be more than happy to hear the story for you!
I've been looking for a dating site where I could meet Russian women. It is a dream of my life to meet someone from that mysterious country. This website looks like a perfect place to start searching! I definitely will be checking out soon. AnastasiaDate looks really simple and nice.
It was pretty bad how they use my credit card charge w/out authorization, money is what they want nit when I asked them that Royer 66, is gay and live with his partner, no I'm looking bad, they are friends. Come on
Tip for consumers:
Please, visa, mastercard penpal stop supporting them,
What a laundry is that!!!
Hello! We are terribly sorry that you have faced such an inconvenience. If you are receiving charges from us exactly every month, it could be that you have an active monthly membership with us. Please email us at support@anastasiadate.com so that we could look into your profile and provide assistance urgently.
I am very happy to report that Anastasia Date has refunded me for everything I had asked for. Although considerable time has passed, the representatives who worked with me have extremely courteous and professional, as well as very apologetic. I am a real guy, and as you can tell by my original reviews and updates, at one time very irritated, but I assure everyone this story is true.
My disappointment has turned into happiness, and I assure everyone that if you have truly experienced fraudulent communications on this site, their representatives will investigate and take appropriate action. Just follow the steps they ask for. I believe my story supports this statement.
Thank you Amar and Leah for your assistance!
Well, after 1 1/2 years, Amar contacted me about my complaint. He apologized profusely, accepted personal responsibility for the lack of communication and promised me they will issue a refund. He seems sincere but so far there has been no refund. I am upgrading my rating to 2 stars at this point because of our ongoing communication. I am hopeful and will update again if things change.
~~~~~~~~~~EDIT 7-14-18 ~~~~~~~~~~~~~~~
SCAM! It has now been 6 months since these people replied to my review, and 1 1/2 years since I filed my original complaint, and I have still heard nothing!
Their representative Maria keeps defending this company and giving advise to others who have been ripped off, but in reality they will never do anything but laugh all the way to your bank!
I will continue with my updates in order to keep my experience easy to find.
~~~~~~~~~~EDIT 6-19-18 ~~~~~~~~~~~~~~~
SCAM! It has now been 5 months since these people replied to my review, and over a full year since I filed my original complaint, and I have still heard nothing!
Original review - 12-30-2017
Although I'm sure there are some ladies on this site who are real, they are greatly outnumbered by liars and scammers, and Anastasia Date sets the stage for this scam! They claim to have this great and serious fraud prevention team, and I have seen the videos they have produced, but all this is bogus! I was not looking for some young girl less than half my age, I was interested in meeting a lady who is mature and respectable and similar in age to the ladies I date at home.
I was in contact with two ladies on this site. The photos of one were real enough because I actually met her. The problem was that even though we discussed the details of our lives for almost a year, when I met her she had no idea who I was. All she was interested in was splitting the $20 per hour I paid her interpreter who, as it turns out, was her best friend. They admitted they even went to church together. Oh, she also wanted $600 for braces for her teeth, which were perfectly good. Although this lady had no interest in meeting a foreigner, they were fun so I did not report her.
I was more serious about the second lady I met on this site. She we very intelligent and business minded. She claimed she was the daughter of a wealthy business owner, she had never been married, had no children and she lived at home with her sister and parents. She even had a friend deliver a gift to my hotel for me while I was in Kharkov, but claimed she could not see me because she was in the hospital at the time. After many online searches for this lady, I finally found her full name, which led me to a site where she had posted many of her AD photos, along with photos of her marriage, her husband, and yes, her child.
After reporting this lady to Anastasia Date, including photographic evidence and web links to the evidence, they deleted her profile, which is a good thing, but refuse to honor their guarantee. As of 9 months later, they claim their fraud team is still investigating. What kind of a serious fraud team takes 9 months AFTER the lady in question has been deleted?
Stay away people! You WILL lose your money!
~~~~~~~~~~ EDIT 3-14-2018 ~~~~~~~~~~~~~~
SCAM! It has now been 2 months since these people replied to my review, and a full year since I filed my original complaint, and I have still heard nothing!
~~~~~~~~~~EDIT 4-14-2018 ~~~~~~~~~~~~~~~
SCAM! It has now been 3 months since these people replied to my review, and over a full year since I filed my original complaint, and I have still heard nothing!
~~~~~~~~~~EDIT 5-18-18 ~~~~~~~~~~~~~~~
SCAM! It has now been 4 months since these people replied to my review, and over a full year since I filed my original complaint, and I have still heard nothing!
"Response from Maria M., AnastasiaDate Representative
Responded on 1/14/18
Dear Brian, thank you for posting the review together with your member ID. We will check the case to update you on its status."
Tip for consumers:
Use your head. It's not real and neither are the 5 star reviews!!!
Although Im sure there are some ladies on this site who are real, they are greatly outnumbered by liars and scammers, and Anastasia Date sets the stage for this scam! They claim to have this great and serious fraud prevention team, and I have seen the videos they have produced, but all this is bogus! I was not looking for some young girl less than half my age, I was interested in meeting a lady who is mature and respectable and similar in age to the ladies I date at home.
I was in contact with two ladies on this site. The photos of one were real enough because I actually met her. The problem was that even though we discussed the details of our lives for almost a year, when I met her she had no idea who I was. All she was interested in was splitting the $20 per hour I paid her interpreter who, as it turns out, was her best friend. They admitted they even went to church together. Oh, she also wanted $600 for braces for her teeth, which were perfectly good. Although this lady had no interest in meeting a foreigner, they were fun so I did not report her.
I was more serious about the second lady I met on this site. She we very intelligent and business minded. She claimed she was the daughter of a wealthy business owner, she had never been married, had no children and she lived at home with her sister and parents. She even had a friend deliver a gift to my hotel for me while I was in Kharkov, but claimed she could not see me because she was in the hospital at the time. After many online searches for this lady, I finally found her full name, which led me to a site where she had posted many of her AD photos, along with photos of her marriage, her husband, and yes, her child.
After reporting this lady to Anastasia Date, including photographic evidence and web links to the evidence, they deleted her profile, which is a good thing, but refuse to honor their guarantee. As of 9 months later, they claim their fraud team is still investigating. What kind of a serious fraud team takes 9 months AFTER the lady in question has been deleted?
Stay away people! You WILL lose your money!
~~~~~~~~~~ EDIT 3-14-2018 ~~~~~~~~~~~~~~
SCAM! It has now been 2 months since these people replied to my review, and a full year since I filed my original complaint, and I have still heard nothing!
~~~~~~~~~~EDIT 4-14-2018 ~~~~~~~~~~~~~~~
SCAM! It has now been 3 months since these people replied to my review, and over a full year since I filed my original complaint, and I have still heard nothing!
Tip for consumers:
Don't do it!
Hi I am a happy user of Anastasiadate it is definitely the best dating site I know of and I have been signed up for several. There is a large selection of profiles, a good setup, I especially like that you can see that the recipient has read the message.
I had never previously used a dating service but upon seeing a commercial for Anastasiadate decided to give it a try. I went on a few dates with some very nice woman however there was no real sparks for the first few months however in my third month of using the site I was lucky enough to meet my perfect match. I cant begin to express my gratitude to Anastasiadate for providing this service and allowing me the opportunity to meet such a wonderful woman. I definitely recommend this site
360 Videos feature provides an impressive real world experience that gives you insight into a member's life where they live. Phone Reservation feature allows for conversations, even with those who don't speak fluent English, as there's a translator available. CamShare feature helps to establish trust by letting you have conversations with your lady via live video.
Well, the ladies on this site are well educated, smart, going places, and lays it all on the line. They are upfront real in every aspect of the word. I really can see myself engaging in a with several of these lovely ladies. Good, practical layout. Easy to navigate and always offering potential matches. Impressed:)Good, practical layout. Easy to navigate and always offering potential matches. Impressed :)
Gain trust and grow your business with customer reviews.
AnastasiaDate continually strives to develop innovative communication technologies that inspire global connections and facilitate modern love in the modern world.
AnastasiaDate was one of the first companies to develop a platform designed to connect people from around the world and it remains at the forefront of its field, continually developing improved communication technologies that allow people to discover and enjoy the possibilities of an exciting, globally-interconnected future. The site now has over 20 million members, more than 80 million visitors annually and 1.5 million+ messages exchanged daily.
Hi Elvyn, Thank you for your kind feedback. It is a pleasure for us to make your every day on our site! However, we've noticed that you've given us 1 star. If you have any suggestions to help us improve and get your 5 star rating, please let us know at support@anastasiadate.com.