GoKeyless

Chatting online with Lance was easy. He asked the right questions and we got a quote for exactly what we need. Very knowledgeable. The quote came quickly with additional follow up questions. Very engaged.

I was a bit apprehensive purchasing keyless locks that needed programming. Chad at GoKeyless helped us so much, with the initial section, ordering and tips on installation, that made things simple and straightforward. We initially purchased two locks, then purchased two Gateways for the locks for remote management. Communication was prompt and professional throughout, and any questions I had were answered fully. I cannot say enough about Chas and GoKeyless!

I got to the GoKeyless site not really knowing what I was looking for. The chat box (which I usually ignore) immediately popped up and the assistance from Donald was above and beyond. I could tell he knew his business and locks in general. He looked up my model number and provided me direction on the correct steel gate box I needed. Such a quick, helpful and reassuring experience!

I called late on a Tuesday and got a response quickly. The following morning they helped me resolve the issue. Good support is rare these days. I highly recommend them for your door lock needs!

Bill Bender, Owner
Independent Motors LTD

Excellent customer service. I called three other sites and stores who were not aware of the device we needed on our rental building. Craig found the items, took time to answer many questions, and helped make it possible to delay the order until door was ordered in spring.

Worked with Eric Bell on a very complicated new lock system in a foreign country. He went above and aboard for service including staying late one night to help me get new locks programmed. Cannot say enough good things about their customer service.

- Keith from Colorado

Fast and dependable. Mike Walker is always right on top of things! Mike's replies are always received in just a few minutes. Shipping usually occurs quickly. GoKeyless is one of the easiest vendors that I get to work with.

100% recommend goKeyless.com. We have been purchasing from them for over 3 years with great success. Hardware is grade A and service is outstanding. Great prices. Fast shipping. Zero complaints or issues.

When I found out my ordered GoKeyless locks were not going to work for my outdoor gates before they arrived, I was able to speak directly to Zach at returns who informed me to just have the delivery driver ship them back. That was very helpful and saved me time and shipping cost as well.

I wouldn't hesitate to purchase from these guys again. They were professional, available and friendly. I know they stand behind the product and customer satisfaction is a priority.

Thanks Zach, Steve and Matt. I appreciate all your follow up! ~ Bob.

Your tech support center is top notch on delivering great customer service. Who ever trains these guys is doing an awesome job! Every tech I've had the pleasure of dealing with has been great! Keep up the good work.

Thank you
Leo Luna

The chat feature on the site is quick and convenient. I spoke with Chad who answered all of my questions, even silly ones. Though I haven't purchased anything yet, I look forward to buying from gokeyless.

The Gokeyless website had the best choice of products for our needs.
Matt from tech support was a great help setting up our Vera Plus. It was wonderful to work with someone so patient and knowledgeable.

When a company earns my accolades, I make sure to go online to give it a great review, but also tell everyone I know about them. That is how it will be with GoKeyless. First Jeremy, then Adam. Each spent over an hour going over all the pros and cons of various lock scenarios for my daughter's new home. They know the products well and understood with great patience that I didn't. Both were willing to educate and explain. That's worth a premium price, BUT... you won't pay that with GoKeyless. All the help... plus a discount! You guys are terrific... and I am grateful! Thanks GoKeyless!

I want to thank Victoria for all the help she provided concerning my questions about Keyless entry. You should be very proud to have such a fine person representing your company. I will recommend your company to anyone that asks because of her skills and commitment

Tom was extremely helpful to me today with questions I had about my trilogy lock. He was quick to identify possible causes of the problem and gave me tips on how to fix them. I am going to try out the possible solutions today. He was very willing to have me call him back again tomorrow if I am not able to make these solutions work. It's so nice to place a call to tech support and know that I can find someone immediately who has the expertise (without having to escalation up through multiple technicians) and who listens and understands my issue. I give Tom an A++ for customer service and technical expertise.
Ginger

Highly recommend Steve M with GoKeyless. Even though looking to purchase a single door access control system he took the time to understand requirements and put together a quote with all necessary items.
Thank you!

I recently purchased this Go Keyless lock for my property and I am not so tech savvy so I called into get support. I worked with the most amazing customer service rep ever! "Tyler" he walked me through all the software downloading, set up, and even trained me for future adding of other users. This was truly a refreshing experience. I suggest you ask for Tyler if you are in need of assistance with this product.

Thanks Tyler! You saved us at our Property!

Maddy

This company is amazing. Trevor, the manager was about as professional as it gets. We had a little problem with one of the workers named Joe, and he took care of him right away. I do not think he works there anymore. I would absolutely recommend this company to anyone trying to keep there loved ones safe! Good job guys

Techs are easy to deal with. Office staff return messages quickly and schedule follow ups if needed. Great experience. Thank you Tyler for always coming to my rescue and answering all of my questions!

Unbelievable patience and helpfulness from Matt hooking up this lock. Probably fairly simple process for someone else, but i still mess up turning the computer on and off sometimes. Walked me through the process, showed me tricks (that I will forget) and made absolutely sure I understood. Dealt with Jason for sales- had a great personality and was actually an enjoyable transaction.

Started by using the chat feature to ask questions. The rep suggested he call me and discuss our best solution. Very professional and attentive. The item shipped quickly and works great. Will defiantly be a returning customer.

M. Lewis

I needed a few cards and they had a good price. I order 10 and when shown the shipping options is says $0.00 for 3-5 day delivery and it is selected. Since I am in no rush I accept it and move on. I supply my credit card, and stupidly click through the last review page. I say stupidly because a $20 order now has a $27 shipping charge that I never selected. Oops, too late. Had I seen that I would have cancelled and purchased elsewhere.

-Rudi

We had a little difficulty with the site... However, when we dialed the 1-800 number and was assisted immediately. Great people, quick service, very knowledgeable CSR.
Thank you for resolving our needs for locks.