Slimware Utilities

Pop up suggested we needed driver update £16, then £20 a month to resolve. Turns out I didn't need either. Don't use

J Lucas
Just Now

I bought the SlimWare package for $19.95 because the ad said it could find/replace my android phone contacts, texts, photos, etc. after an accidently restore to factory specs when the sequence of buttons were hit while removing it from a hard case. After 70 minutes of a slow talking rep about updating 6 drivers on a 5 month old desktop, He explained I had to pay another $49.95 to have the tech department restore my phone. Then the drivers fix does not work, see pic.
Slimware is just another scam outfit to get you to pay for more services. I later found ways to do it for free, but will take sometime to get all the apps back in place (and to remember them all). Their ad implied I would have my phone back the way i had is set.

Jackson was the person I had help me install Slimware drivers. He asked to let him do this remotely. He said my computer NEEDED the premium service $49.97 on top of the 19.97 I paid. When I told him NO I'm on a fixed income he badgered me over and over, I said NO! He was clearly very angry and cut me off. I cancelled the next day. I believe this could be a scam. I'm calling the BBB and several other resources to report this. I better get my refund back in 7-10 days.

I contracted with Slimware to find a lost program. Their technicians spent two days on this problem and then gave up. I have asked for a refund several times and have had no success to date. This has been going on for over a month.
I would advise anyone contemplating using this company to be very aware of what they are peddling. Sounds good, but it isn't.

Since it's on my PC, my PC is 3times slower, changed my monitor settings what I can't reverse and costs me only trouble.
Wish I get my money back and the settings as it was.
Don't know how to deal with this horror of a completely messed up PC.

Please God Jason asked to give access to my laptop I give him access And My laptop has some important information I am scared and my laptop still not working with driver

The support over the phone was rude and spoke so fast couldn't understand her she was hateful called me stupid and was treating me like I was dum she was just pure hateful no help at all

More along the lines slimeware. Deletes files wasn't supposed, forces you to purchase the upgrade, can't even uninstall it.

On May 28th 2021 i had a considerable breach of security on my at home business computer and my not wanting this to continue i made some changes. I purchased a new computer on june 9th, i purchased everything from Norton (lifelock) upgraded McAfee before starting to install dozens of business and private apps to my new computer and yesterday morning, Thursday June 24 i purchased this " Slimware driver update app" which adding another layer of security appeals to me after May 28. I gave remote access to the tech and doing so made me uncomfortable because once he had access and installed the driver software he wanted to go further and said he could put me on a plan at a great rate and even though i said "NO" politely half a dozen times i eventually just pushed the red X to shut his access down. 12 hours after their product was installed my home network kept kicking out my new computer and this happened 3 times throughout the day and when i shutdown my computer for the night it displayed a error i had not seen "A BREAKING POINT ERROR" and this morning i explained what was happening and that i would like to remove their product from my computer and to provide a refund at which they responded with " for some reason we can not process a refund at this time " and to remove their product i would need to provide them the access that i was unwilling to provide them 23 hours earlier and after the security that is on my computer is no longer operating... SAVE YOUR SELF DO NOT PURCHASE THIS FROM THEM

This is absolutely a scam, don't even go here... unless, of course, you have excess $ you want to throw away and some weird need to be taken advantage of!

I had 7 out of date drivers I paid a tad over £20 including vat and a Guy sent me a link I was now remotely controlled by somebody else who cut and pasted a code into my license to save me doing it but then he found a couple of faults that he could clear but I would have to sign up for a plan which was £45 plus 20 a month which I said no he was quite pushy and dropped the 20 a month and just wanted 45 but I said thanks goodbye and cut the connection I have run the programme and installed 6 drivers but one said it would not install yet it has scrubbed my sound driver off and when I go to the restore point I just get a blue screen and the words initialising please wait so I will have to go to my computers website to get my driver back, Now I said no I wonder how many end up saying yes because he was quite a salesman

I accidentally downloaded Slimware/DriverUpdate. I cannot remember exactly what I was searching for and found it. However, SOMEHOW, Slimware "snuck in" and when I hit the download button it was Slimware that I downloaded and not the software that I had researched. This is an awful way to do business. Even more disgusting is how it penetrates your computer and good luck trying to remove it. I uninstalled the program but this did not work. I have researched on how to remove this software and found some suggestions. Today is the second time that I have had to do a clean up of my registry to get rid of this software. I thought I had caught it all last week but lo and behold got another pop up today from DriverUpdate telling me that an error occurred while updating drivers on my desktop computer. Last week I performed a registry clean of anything with "slimware" today I did the same for anything with DriverUpdate. Not 100% sure that this will get rid of this garbage!

I had started out having a small issue with blue screen errors in which I would shut down the computer and restart, then it would run fine for the rest of the day. So, I had a few spare hours and wanted to resolve this issue and give it a tune up so I purchased the online tech support through Slimware and the rep that I spoke to said they would have my computer up and running with no issues in a few hours. Well, after 5 techs that are from another country and close to 2 days! The issue was never resolved and the blue screen errors got even worse, my screen became pixelated, and my computer would barely boot up.
By the end of it all, I had to go out and buy a new computer and spend more money and time transferring files to an external hard drive to try and save what info that I could.
Called Slimeware on 3/20/21 to request a refund and the rep said they couldn't because they have a 48 hour cancellation policy.
If I could give them a zero star rating I would!

I needed to update. Bought service. Then was told I had to buy additional service for $50.00. I don't understand why but I do not recommend to individuals not savy on computers

I wish I would have done my "normal" researching before I gave them $20 to do absolutely nothing to fix my out of date drivers. The agents are nice until they want you to purchase a more expensive package. I emailed them demanding my money back or else they were going to be getting a bad review from me, but after reading the reviews, I doubt I will be receiving it back. Glad, I did not purchase anything else from this company.

Purchased driverupdate online as was having problems then it came up with a message saying pc not suitable? Contacted support who spent ages trying to fix then telling me it was a problem with Windows Update which took forever when finished restart and all should be resolved. Well updates finished, restarted and found I had lost my network adapter driver in the process. No help was given on contacting them a second time and I had to resort to doing a Windows Restore (which miraculously gave me back my missing driver) have asked for a refund but not holding my breath.

By far the lousiest service level I've even seen! They are so nice until they charge your credit card and off they go! They disconnected the remote session before doing any meaningful work on my machine. The laptop is a lot worse than before they worked on it. They were supposed to optimize it! It's anything but optimized. Those folks know exactly what they're doing, that is take your money! No real technical support or value

They have no intentions of helping you. They simply charge you the 60 bucks then try to sell you more worthless crap. The computer is no different now than before they "worked" on it. Once they have a contact phone number they hound you up to 14 times a day, FRAUD!

After paying for this service had an agent put me through hell trying to activate service.
Will see when I get my refund.
Sounds like partying was going on in the background, agent said we had a bad connection. The WORST experience.

Ya'll annoy the piss out of me!
Go away please please please please
You guys annoy the piss out of people

Gabi from customer service was able to help me with all questions I have. Very helpful and understanding. These people know their stuff. I recommend their packages to everyone who needs these utilities

Very misleading dialogue on the phone they indicate that they can solve your problems and then connect you to a closer that asked for $249 after i paid the $29.95 to repair the problem. It is misleading and they are cheering in the background when someone closes a sale i can hear it on the phone. They are smooth and canned but very good a conning you. They are in India and are ripping off Americans every minute. Do not buy from them.

BEWARE! I clicked on here for a download I wanted and ended up with a bunch of junk on my PC which I then had to remove.