Dot & Bo has a rating of 2.64 stars from 270 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dot & Bo most frequently mention customer service, credit card, and phone number problems. Dot & Bo ranks 109th among Discount Shopping sites.
I will be fluid painting the tops of the tables and coating them with resin. I will be spraying the basket portion with clear acrylic spray to keep them from rusting. I live on the Gulf coast so everything rust! I will be using these beautiful tables out by our pool to hold extra pillows from our patio furniture. These are well made table with an excellent look and I look forward to using them for a long time!
I ordered a couch from Dot & Bo. The couch order was confirmed and everything. I received an email a few days later saying the couch was cancelled. I tried calling and no one answered. I emailed them and they got back to me saying the couch was out of stock. On their website the couch was still listed with a higher price. I think they just cancelled to sell the couch for more shady.
I will be fluid painting the tops of the tables and coating them with resin. I will be spraying the basket portion with clear acrylic spray to keep them from rusting. I live on the Gulf coast so everything rust! I will be using these beautiful tables out by our pool to hold extra pillows from our patio furniture. These are well made table with an excellent look and I look forward to using them for a long time!
The items were packaged beautifully and with care and arrived in pristine condition. As with the other set I have, from the same manufacturer, it is difficult to put in the wood screws on the side rails. Other than that, and a nail head that was loosened during transportation, they are beautiful and comfortable. Very good value for the style and comfort
Absolutely good quality. I will be using this site again. Thank you very much for the good service..
Ive bought a set of these sheets months back and they have held up pretty good even after plenty of washes. They are soft and somewhat thin but not bad for me. I recieved them super fast and will buy more. If ur looking for 300 dollar sheets for 20 dollars then these are not for u but if ur looking for affordable comfortable sheets then these are it. Thank You
I ordered the set of 3 mounting arrows in June. In the middle of September (far too late) I received one arrow. Not the best. I will say, despite their poor shipping, their customer service is attentive, and did refund me my money - no real problems there.
Because I do love the stuff on their site, I placed another order for different items. One item is expected by Oct. 7, the other by Oct. 27. If I don't get these items until Thanksgiving, then shame on me, and lesson learned.
2 stars for their customer service. 3 more will come if I get my packages on time, with all the items I actually ordered.
This set is adorable and true to the photos! It is so comfy. It looks and feels great alone, but improves even more with a throw pillow. Highly recommend.
I ordered a couch from Dot & Bo. The couch order was confirmed and everything. I received an email a few days later saying the couch was cancelled. I tried calling and no one answered. I emailed them and they got back to me saying the couch was out of stock. On their website the couch was still listed with a higher price. I think they just cancelled to sell the couch for more shady.
Delivery was quick. Pricing is lower than all other online stores. Looking forward to putting together with a mid century modern bed frame once it arrives.
Terrible service and no one will respond to defective products.
This table has not been used and under a year old.
Tip for consumers:
Don't shop with Dot & Bo.
I LOVE it! Looks amazing! Gives extra countertop space with a flair. (Turquoise) Good quality and price. Fits perfectly. Arrived early and I purchased another in turquoise for my son.
I have this draped on a fence, lit up after 1 day and they're lovely. I will use this site again. Thank you.
These sheets are so soft and form fitting that I wish I had bought more than three sets. The colors pop and make my bed look welcoming.
They are exactly as hoped for and very attractive bath matts. We use to have a koi pond and have several pictures of the koi that I had enlarged and decorated our main bathroom with. These mats go well with our bathroom theme. Thank you.
Excellent picture frame and was exactly what I wanted by it seems smaller than I expected and I would have liked a bigger size though. Excellent shipping as well.
Product arrived about a week after ordered. It is lightweight and made from a fabric, not plastic, which is nice. The zipper is strong enough. We were putting it on a heavy memory foam mattress and at one point, it appeared that it might year, but there were four of us putting it on, so we were able to maneuver the weight and it did not. Would have preferred something a bit stronger, and am not sure how well it will hold up over time, but it's okay for now. Might be better for a lighter mattress. Seemed a bit pricey compared to others in brick and mortar stores.
I was looking for a safe alternative to candles. These fit the bill perfectly! Plus they add a little extra interest as well... The only negative I can think of was that the battery case was a little hard to open, but that didn't affect the product's performance.
It fits perfectly on my stovetop and makes it look like part of the counter, or a tray holding a teapot and some candles. The only issue that I wasn't really expecting was that it is heavier than I thought it would be. It came packed well and arrived on time. It was definitely the best purchase I have made to cover and hide my stovetop burners from view!
I haven't used it yet I'm redoing a room. But it's made very well! I would buy it again. Thank you.
Delivery good. Was not hard to set up had up in 5 minutes... I will be using this site again... Thanks
I use it to cover up my gas burners but it definitely is a great statement piece, both of my daughters want one now!
I ordered to large pieces of furniture, one arrived in about 5 weeks, the other 8 weeks, both said 3-4 weeks.
Both boxes arrived in awful condition, ripped, partially opened and looked like they had been dragged here.
Both pieces of furniture were of the rustic style so a few minor dings or scratches were ok, gave them more character. If I had ordered more formal or modern I might have been a whole lot unhappier with the condition.
I did not contact Dot & Bo to ask for replacements or to say how poorly packed the furniture was. I just didn't want to deal with it and wait for new ones to come.
The first, The Industrial Roll shelf, went together easily and no broken or missing parts. A nice piece and I am ok with it.
The second piece, the Rolling Rustic Bookshelf, made from iron, tin and wood, had some issues. It was bent and I had to really work at forcing the pieces together. I was very pleased all the small screws were present as the box had several open areas and they could have easily fallen out. Biggest issue was 2 feet fell off as I was screwing in the casters. They were very poorly spot welded. I plan on putting them back on with epoxy and hopefully they will hold.
Overall I like the look of the furniture but I feel they could have done a better job on construction and how easily it is put together. I am pretty handy so no real issues but if you are not these would be a bit of a challenge
Due to the long wait, and mostly due to the poor boxing, I am not sure I would order again.
Tip for consumers:
Within a few days of writing my review I was contacted by Dot & Bo. They offered to exchange the damaged Rolling Rustic Bookshelf. I declined since I had already assembled it but the fact that they took the time to reach out I feel says a lot. When I emailed back they then offered me a 10% refund which I accepted and received immediately. I have to admit I was impressed.
They need to review the packaging as I still feel had the items been boxed correctly they would have arrived in better condi
Ordered antique style yellow accent side table which was a set 2. Got good sales deal on it. Once arrived its quality and looks were all as i wanted.
Ordered 600.00 in outdoor bar stools. Payment was taken from my bank account in 1 day but we have not seen any bar stools and NOBODY will answer an email since that's the only way to contact them. I want to cancel and get refund but I doubt that's possible either. I just want OUT and my money back.
4 emails later NOTHING. How in the world am I going to get my money back now.
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