eVerify has a rating of 1.78 stars from 90 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eVerify most frequently mention credit card, license plate, and customer service problems. eVerify ranks 55th among Background Check sites.
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I lost contact with my best friend from high school eighteen years ago and haven't been able to find her. I signed up for the everify free trial since it was free, I figured why not. Within five minutes I had her home address and phone number. I got to hear her voice again for the first time in so long. Thank you, eVerify for helping me reconnect with her. I'll definitely come back if I need to look anyone else up.
I used eVerify to look up a license plate of a car that was parked on our block with no identifiable owner. The information that came back was completely wrong - state, make of car etc. In addition, I had signed up for a $2.95 single term of use, but my PayPal account was charged $19.95. I disputed the charge with PayPal, but they denied my claim. Save yourself this experience - do not sign up with eVerify!
I used eVerify to look up a license plate of a car that was parked on our block with no identifiable owner. The information that came back was completely wrong - state, make of car etc. In addition, I had signed up for a $2.95 single term of use, but my PayPal account was charged $19.95. I disputed the charge with PayPal, but they denied my claim. Save yourself this experience - do not sign up with eVerify!
This site purports to provide "reports" on people, cars, neighborhoods, etc. I paid for three reviews: two different cars, and one person (me). In each case, the report had extensive boilerplate (graphics, and various general descriptions of their service), but contained nothing beyond the very basics of the car or person I was interested in. I am sure this is a scam, since they don't seem to make any effort to provide value for the money they charge.
This service was of no use to me at all. It didn't come up with ANY information that I requested. I tried several different names just to see if it would bring up the marriage records of any one of them, including myself, and not ONE search came back with any information. The response was always, "Upgrade now to a Premium Report to see the information that you are looking for." I called the customer service number twice and just got a voice mail each time. I left a message yesterday, and no one bothered to call me back. I can't see how they can keep any customers like this. Stay far away.
I just signed up for Everify and have already cancelled it. I pulled up people that I know (people in my family) and this site has nothing on them. The addresses that they have for my dad is not even a place he has lived. He has a very uncommon name so I know it wasn't just a mix up with spelling as Everify wants you to believe is the problem. I can get more information on a person through Ancestry.com than I can from this site. I would not pay $1.00 for it after the experience I've had today. So very disappointing.!
I paid for a trial but the plate I was searching could not be found. I then requested a search by the company and was told they would have the info to me within 48 hours. I never received the information or a note telling me that it could not be found.
Update: I originally gave this site 1 star for the above reason. The company reimbursed me of my trial cost plus the first automatic monthly payment. I still didn't get what I wanted but customer service response was timely regarding my complaint.
Sent a contact form regards it 2 days ago but no respond so far
Sent an email yesterday to deactivate my account before the 5 days trail done but no answer
Finally, called their center and they never respond, rather they keep direct me to a voice message says please call back later or fill up a form which I already did for no use.
Poor customer service
UPDATE
Yesterday I received an email from everify customer service says my cancellation request was done successfully. However, I can't be fare if I rate more than 2 stars as it was worthless experience & doesn't match how it was advertised.
They said they issued me a refund. Ended up over drafting my account because they didn't. When I finally got a representative on the phone (because apparently this is near impossible) she called me a liar and hung up on me when I asked for a supervisor. Now of course I can't reach them again. I had to file a complaint with the BBB. I'll make sure everyone hears how big of a scam they are and how they treat their customers.
1. Didn't produce criminal history for somebody who I know has a record in New York state.
2. Didn't have a license plate record, they offered a 'complimentary' secondary search, I never heard back from them.
Their inaccuracy brings into question their credibility.
I can only conclude that eVerify is a poorly run, falsely (maybe not fraudulently but overstated) advertised website that I would not recommend. It looks nice and the promises for information are very tempting, but eVerify does not deliver any results.
This is a blatant bait-and-switch site, and deserves to go out-of-business quickly! I entered a phone number on the Phone Search part of their front page, and it pretended to do some searching, then came up with a screen that had green checkmarks next to the Full Name, Address, and Full Background Report "Available" links. I clicked the link next to Address, and paid their $19.95 fee. Then, it went through some more [fake] searching and came back with absolutely NO information. I then saw a link to request a report from a human investigator to be returned within 48 hours, so I clicked on that and got a confirmation. Here we are 10 days later, after making an inquiry to them and demanding a full refund... absolutely no response from them at all (and, yes, I check my Spam folder). This has been the most blatant theft of money I have ever encountered on the internet. Shame on this bogus site!
I paid 4.95 for a 5 day trial yesterday. The site said i would receive information on any license plate or VIN for 5 days. This is the phone number *******427 I tried my license number and others and all came back with "no information" and that I would need to contact them. I left messages and no one has returned my call. I also want to cancel the membership so I am not charged 19.95 every month from now on!
This is a total waste of my time and money. I am turning this company into to all organizations as a scam, fraud and illegal.
Susan
On day four they charged my credit card. I sent them a message to dispute and they said sorry, we are going to charge you. Horrible deceptive website.
I ran a licence plate search and it said it had some info available. I had to create an account to get more info it said. I ran a 1 time report for $20 and it made me re-enter the licence plate info and give a reason I was looking for it. Then it just returned a screen that said no results found, and that I'd have to contact customer service. Why tell someone that you FOUND info, then when I pay, you find nothing? What a bunch of $#*!.
You pay and they play you for your money. I will be informing my FB friends and family to not use their services its just hype! #sodisappointed
This service has some favorable reviews at the top of section which get progressively worse rapidly. There is no way to know the background of the people who wrote the reviews. Are they connected with the company (website)? This is a failing of the review system. EVerify kept giving me datum for Minnesota rather than Michigan. Their response was that it was possibly protected by a confidentiality law that doesn't satisfy their promises. These people live on the far side of the moon and don't know the difference between Michigan and Minnesota.
I only signed up to find which court my buddy's case was located in. He's serving some really hard time for violent assaults with a firearm. He was sentenced to 10 years when his trial ended two years ago, yet eVerify shows "No Criminal Records", with his exact name and address link.
Now they have my credit card, and good luck to me cancelling... Fraud City.
Do not waste your money on this scam. False advertisement youve been warned. What youre looking for you will not find it. Theyre direct you to a so called premium subscription which you also will have to pay for. Thsi site should be shut down any good reviews are probably fake
I lost contact with my best friend from high school eighteen years ago and haven't been able to find her. I signed up for the everify free trial since it was free, I figured why not. Within five minutes I had her home address and phone number. I got to hear her voice again for the first time in so long. Thank you, eVerify for helping me reconnect with her. I'll definitely come back if I need to look anyone else up.
Ever have somebody run you off the road and you're able to get their license plate? Well you won't find out anything about them here. All you'll get is information about the make and mode of their car like the MSRP, wheelbase length, etc. despite them claiming they had all the info you could want.
It gets worse though, because then they try to make it appear as if they do have the information (I wasn't stupid enough to fall for this but spoiler: they don't) but you need to pay them an extra 20, 50, 100 bucks.
They KNOW they're misleading people. Report them to the BBB.
I signed up to do a license plate search and wasn't too happy with the results! I noticed they had a support phone number so I called for a refund. Much to my surprise they ran a custom report WHILE I was on the phone with them and they were able to provide me with the info I needed! Way more than I could have hoped for and I will definitely return!
You pay 20 dollars for them to tell you that you have to ugprade to premium account which is an additional 20 dollars to access any information, youre essentially paying 20 dollars just for an account then have to pay 20 dollars to access information. They lie, they scam. Anyone who came here and rated it more than one star clearly works for them.
Can someone please help me, How did you guys cancel this account with everify? Do i need to contact my bank? Or what?
You see what you want on the screen, you pay. You get nothing but a come-on to pay more for the "premium report". I stopped after the 1st 30 bucks. Still trying to get that back. I got nothing except a membership which is worth nothing.
I tried their system and it couldn't find me which should not be very hard. Then they tried to bump me for more $$ for their "Premium" service. Seems like they are just in this to collect the $2.95 5 day trial period charge SAD
The customer support at everify is so fast. I was surprised at how easy they would cancel me. Most companys try and sell you other stuff but not hazel, she was so nice.
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