Eyecandys

I bought some contacts. I was debating, and I finally decided I would try them. I asked about return policy. She said it's 30 days. No thats not true. Also if you are ordering, you have to make sure you order two. Apparently they do not sell you the pair as one. Very unhappy!

Customer service was exceptional, helping me choose the perfect pair from their extensive selection. My package came in only one week, which is quite fast! I researched a lot of color contacts websites, and Eye Candy definitely had the best value. I got free shipping and free lens cases. Overall, 10/10!

Ordered 2 pairs mid Nov 2016. I know it takes a couple weeks as I've ordered many times from this site in the past. Never had any issue before until now. Have not received anything yet, sent them emails with no response. They are quick to take your money but leave you high and dry when you don't get your products. Will never order from here ever again. Scammers!

Judging from the poor reviews a few years ago, I can say that EyeCandy's has definitely done something about it and improved their customer service, shipping speed and overall quality. My order arrived in 2 weeks to the US, and the sealing, packaging, labelling was all perfect. The contacts were also true to pictures. They included some Asian snacks (which tasted pretty good!) which was a nice gesture

Best colored contacts I've ever owned. They're super comfortable and hands down best prices. I've been buying from Eyecandy's for years (back when they were still called Eyecandy Lens). I admit that shipping is not the fastest (longest time I waited was a month but it was for backordered products) but usually I get my items in 3 weeks or less. Never had any issues with them. I'll continue to shop with them for all my contacts needs.

I've purchased multiple sets of contacts from Eyecandy and have never had any problems with them. I love how I can change up my style so easily and quickly. Colour contacts really give you the best bang for your buck. Customer service is fast and friendly. My only gripe is that they don't accept Paypal. Other than that, flawless!

The lenses are so freaking beautiful. I also love this Sailor Moon inspired lens case that came with my purchase. One of my items was out of stock but they gave me a refund in a couple days. Shipping was fast. I'll order again.

I ordered my contacts over a week and a half ago and paid $25 extra for express delivery - yet my order status is still "awaiting shipment" and customer service has not replied to any of my e-mails. It's sad because I read such great reviews of this site, and all contact lens websites I've used before have exceeded my expectations. I definitely won't be ordering from them again!

I don't understand the negative reviews about this company. I've been ordering from them since 2015. Sure some of my shipments have come late but I've gotten everything I paid for every time. The products are as described. They even offered to send new ones when I complained about some irritation issues.

I ordered 60€ worth of lenses and payed for express delivery. It has been 10 days and they have not even been sent yet. I emailed them multiple times throughout the day, with absolutely no answer. I want a refund, but as this is legitimate theft and scam I don't think I will receive my money back. Will report

I was skeptical due to some bad reviews, so I placed a small order about a week ago, paid for early shipping. The customer service now informed me that it takes 5-10 (most likely 10) days to process orders. So i'm still waiting, for my order to even be processed which doesn't make sense because my account was charged, hence sounds like it was processed... *3 weeks later* my package came! If you don't care when it comes, I'd recommend. The contacts came in tact, overall I like them.

I paid 25$ extra to get expedited shipping 8 days max thy claim. It's been about 20 days still no order. I checked their cancellation policy, not allowed. Looks like a scam to me. I'm out $ 50 for nothing do not order from this company!

They have so many selections of color contact lenses to choose from. The free shipping is decent and allows tracking unlike many companies in Asia who don't offer this service.

I've ordered 3 times in the last 6 months, very happy with their service so far.

I've purchased from EyeCandy's on multiple occasions and can't fault their order fulfilment or customer service. They've promptly replied my emails politely and in a detailed manner each time. The lenses are beautiful and comfortable. I've also noticed they keep on constantly changing their website to make it easier to navigate and find items.

I love this site. I've ordered from eye candy's quite a few times. They have a huge variety of brands. I've been happy every single order. One thing though, the shipping. The cheapest one 7-10 working days, more like 15 or 20. The crazy expensive option that's like 20$, fast. Always get it early, in few days.

My Geo Princess Mimi Cafe lenses from here are quite drying. I previously got other Geo lenses and I could wear them for longer. These ones, however, I can't stand after an hour or 2. But my boyfriend said they looked cute. And at least the delivery was quick.

First time buyer from them to replace my expired Geo Tri Color contacts. Shipping time was reasonable. HOWEVER, after opening the shipping package, I realized the colors of the replacement I bought from eye candy (see attached picture)
1. Colors are much fainter.
2. Slight pattern difference ( less detailed)
Not sure why they got really high rating. But these r fake. Even with the authentication sticker, which is easy to purchase / make.
When email their team, they did reply, but kept redirecting my inquiries and saying they r real. Even after I sent them picture of proof. Had to do a charge back on them. DONT BUY FROM THEM. Try another company and u will c the color difference.
Source: have been Geo Tri Color customer for past 4-5years.

I ordered several contacts. I'm a repeat customer. No response until I reached out saying I'm filing a claim. Instead of sending remaining order. They are saying full refund, but nothing. Now it's not showing on the venue I ordered on I'm filing a claim with PayPal & my bank. Be careful sending money for a product that won't deliver.

The only reason I gave them 2 stars instead of 1 is because I paid for express shipping (I wanted to make sure they'd be here for my birthday) and they arrived in 3 days. The quality is terrible and they're overpriced. I've tried to wear mine 4 different times and the discomfort is just unbearable. The longest I could stand was 5 minutes. My eye stung the entire time. The color fades in over your own iris so your vision is obstructed. And you can feel them the entire time as if they're flipped inside out. But I tried them both ways and the pain was the same flipped inside out or not. $25 $30 for each eye you'd expect them to be better quality, especially since I used to get mine from the local beauty supply for 3 years at $25 a pair and NEVER had an issue.

I ordered three pairs of contacts, two were great but one was very dry and uncomfortable. I posted an honest review for each. Now, I see that my negative review is gone (haven't checked if my positive reviews are gone) and also my account has been DELETED. I can't log in or reset my password, the account no longer exists. This company is so shady.

I emailed Eyecandy about experiencing discomfort in both my newly opened contacts. They responded promptly and asked a few questions. They issued a replacement pair which I got in around a week. I'm happy that this company takes care of their customers =)

I bought 4 pairs of colored contacts for me and my sister and we're both very satisfied with their quality. They're amazing at enhancing makeup! Only little annoyance was that they ran out of supplies of an item I bought so I had to spend some time picking out a substitute. Shipping was quick and totally trackable for impatient people like me :P

It is two weeks, and I have paid close to 150 US dollars for some contact lenses. They have not shipped. They won't respond to any emails. I don't know what else to do, except share my negative experience with other shoppers. All I am asking is for them to ship my order but I cannot even get a response as to why not, from them. I cannot recommend this company who takes your money and then disappears. They do not take paypal so they make it harder on purpose to get a refund. I will call the bank in the morning. Please find a different company, as it seems to be hit or miss on whether this company will steal your money.