• Last.fm

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Overview

Last.fm has a rating of 4 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Last.fm most frequently mention new music. Last.fm ranks 5th among Radio sites.

  • Service
    2
  • Value
    3
  • Shipping
    2
  • Returns
    2
  • Quality
    3
How would you rate Last.fm?
Top Positive Review

“This website is amazing”

Roger B.
6/21/19

I've used last.fm since 2015. This is great when you see the evolution of your music preferences, statistics can say really a lot about you and that's how you remember what has happened in October 2016, for instance, your mood and inner state. Also, recommendations work well and help you to discover new bands that you probably will like. Also, there is a lot of information about the bands.

Top Critical Review

“The decline of a great site.”

Aleksandar F.
11/25/20

On May 30,2007, CBS took over a platform that used to be helpful but has become the opposite. When you report bullying, harassment, or mobs, it gets ignored. If trolls raid you, they say it's your fault. If you contact the staff, they might not respond for months. Even if they do, their answer is a copy-and-paste that doesn't help. When you voice your concerns to the administration, they assure you they take the matter seriously, but because of privacy concerns, they cannot provide you with any updates. That means they won't help you, and you're on your own. They don't help; they neglect, and when problems arise, they claim they aren't responsible for anything that happens on their platform. If you're being harassed or stalked, or if there are spammers, vandalized Wikipedia articles, voting manipulation, trolls, robotic accounts that inflate the charts, or circumvents, the platform won't do anything to stop them. Criminals can do whatever they want, and they're never punished or banned. Even if users report them repeatedly, the administration takes no action. Liftarn was the only moderator I saw who was good. They locked Wikipedia articles to prevent vandalism, but that's the only time I saw a moderator do their job. My friends and I have reported issues, but the team always overlooks them. They say, "Opinions are allowed," but given the biased fandom community, it's pointless to express your opinion when you're not allowed to. The staff is unprofessional, disregarding trolls or violating users. Last. FM is turning into another bland social media site. Mistakes are everywhere, and the support team has no desire to terminate them. Last year, they launched new terms of service that censored many bands who shared the same page. It takes years for an old bug to be fixed, and even if it is, it's done sloppily. A straightforward request takes years to implement. People have been asking for this feature for over ten years, and the team still hasn't implemented it yet. When it takes five years to implement a username change, a basic feature every site has, it tells you enough about how bad they are. Robotic accounts are running rampant on their platform. The same band has been on the No. 1 list for several years. It's rare to see another artist or musician on the charts. BTS is a perfect example of such abuse. People asked the administration to abolish their robotic accounts because they outperformed Mr. Brightside, but they did nothing. They accepted their actions by pinning a screenshot on their official Twitter account. That was despicable. What they did was spit in the face. If you file a complaint and send it to the website, they may label it hostile and threaten to suspend or terminate your account, even if it is constructive. They may also delete or hide your complaint. A moderator locked a thread about this issue and warned the author that they would face consequences if they continued. The community manager says that you can't criticize something unless you've listened to it, which is unfair. That is censorship and dictatorship. Accusations of toxicity and bullying have been made against this community, but the website administration is reluctant to intervene. However, they will act to remove negative comments about certain popular bands if requested by their fans. The website removed numerous features, and the replacement forum has unresolved problems. If you want to discuss music with others, you must create an account on other websites. The mailbox is outdated and frustrating to use. There is no report button for spam or trolling, and it is difficult to keep track of conversations. The community manager censures members if they complain too much, and trolls can post inflammatory comments without consequence. The moderators are unhelpful, and the community manager is biased. Since its launch in 2015, the website has been declining, which has left many people dissatisfied with its current state. Look up pages for popular bands such as Radiohead and Opeth. They are full of toxic comments that show bigotry and misogyny. This is a septic tank. Tags are misused. With all their tags, trolls label many artists and bands. You cannot post a comment or start a discussion with someone without the idiots replying to you and eradicating the conversation you had with someone by writing inane replies. Their community manager is biased, arrogant, intrusive, relentless, and unprofessional. They have an atrocious support team that locks up topics and complaints. Last.FM is no longer a reliable platform to use. The administrators use "community guidelines" to silence and censor users. The website has rules against trolling, spam, robotic accounts, and harassment, which are all illegal, but the support team has stopped banning such accounts. Instead, they ban the users who reported them. The website has deteriorated since the BETA launch in 2015. A user named Samson-91 was banned despite giving reasonable rebuttals to the administrators. According to a troll, false reports led to Samson-91's ban, and the administrators refused to accept his ban appeal. The administrators also violated the GDPR law by denying Samson-91 access to his data. The administrators, including Maddieman, are not qualified to be community administrators. They alienated veterans with their hive-mind censorship. The administrators censor everything they find offensive, which is unfair to the community. The future of Last FM looks bleak while the current administrators are in office. That's another reason why you should avoid it.

Reviews (46)

Rating

Timeframe

Other

Thumbnail of user rogerb276
3 reviews
14 helpful votes
June 21st, 2019

I've used last.fm since 2015. This is great when you see the evolution of your music preferences, statistics can say really a lot about you and that's how you remember what has happened in October 2016, for instance, your mood and inner state. Also, recommendations work well and help you to discover new bands that you probably will like. Also, there is a lot of information about the bands.

Thumbnail of user nicop7
61 reviews
129 helpful votes
August 14th, 2019

I love how they changed Last.fm. It's great for discovering new music recommendations and for keeping track of the music that you listen to. And you can scrobble from so many different sources.

Products used:
Scrobbling

Value
Quality
Thumbnail of user chrisj81
26 reviews
88 helpful votes
September 9th, 2015

This is a decent service. I find it easier to just do a youtube search for a band that i like and then look at the recommended videos.

Thumbnail of user ronaldw60
3 reviews
11 helpful votes
November 10th, 2016

I used to check Last Fm couple times per hour in the past. But after changes they've made I don't use this website so often. Still the project are awesome!

Thumbnail of user chayac
3 reviews
11 helpful votes
June 1st, 2017

Really good. Much music and easy to use. A second everyday service to me together with another one everyone knows

Thumbnail of user amirk12
2 reviews
26 helpful votes
November 11th, 2013

Pretty good site. Music was too compressed - and they nned some moderation - especially given the recent bullying fiasco

Thumbnail of user harleyf9
4 reviews
8 helpful votes
November 2nd, 2018

last.fm helps me find new music and to see what my friends are listening to. I really like seeing how my music tastes have evolved over the years and with the new year in review feature I will see who were my favourites every year with very detailed descriptions.

Thumbnail of user willg26
3 reviews
7 helpful votes
January 16th, 2017

And all in one place. Subscribe to the interesting music creators, find your favorite performers. And take your favorite music with you everywhere you go!

Thumbnail of user aleks527
4 reviews
6 helpful votes
December 2nd, 2016

A good music service for everyday use. Concerning complaints about some new features - I guess that happens everywhere... Still one of my favorites.

Thumbnail of user alext58
2 reviews
7 helpful votes
April 23rd, 2016

There's was a few changes with last.fm. Users always complain about it, but they always move on and use it till the day.
So i guess it's just about some kind of habit or an old friend that you can't just break up with.

Thumbnail of user jakew36
5 reviews
11 helpful votes
August 30th, 2016

I have found much great musicians listening this radio. Just have a patience and you will find too heheh :)

Thumbnail of user mikep125
7 reviews
18 helpful votes
November 20th, 2015

Last.fm, you will never get old, at least i hope so, otherwise I would have to find a new way to keep myself busy in the evenings

Thumbnail of user migdaliab
6 reviews
9 helpful votes
October 13th, 2015

Maybe the best music service ever. Great site, functionality. Listen to music and enjoy.

Service
Value
Shipping
Returns
Quality
Thumbnail of user stevenw83
3 reviews
18 helpful votes
April 29th, 2016

I really love it. Nice collection of songs.

Thumbnail of user francinem3
20 reviews
14 helpful votes
November 30th, 2015

It's the best music service I've found so far. It's convenient and helps to expand the music horizons. So easy. So much to listen to.

Thumbnail of user carlc21
5 reviews
10 helpful votes
September 24th, 2014

last.fm has been able to build up a very large database of music profiles and any kind of recommendation system, It is providing good music recommendations and it easily attract listeners. You can watch what thousands of people are playing; they have extremely accurate and up to date music charts and home maker creating. You can have good entertainment. So I am really appreciate.

Thumbnail of user andrewp64
4 reviews
3 helpful votes
March 10th, 2015

I've been a loyal user for like 5 years. Everything's fine

Thumbnail of user kaseyp
19 reviews
98 helpful votes
August 16th, 2010

I think I like all the other ones beside this one. Pandora and iheart radio rock! I give them this much credit. I thought it was cool when they first came out. It's not as cool as how it use to be since all these other guys came out with better features and stuff..

Thumbnail of user kevinh68
6 reviews
8 helpful votes
May 22nd, 2014

Great way to listen to music and a great site in general. Very impressive.

Thumbnail of user jamesw168
5 reviews
12 helpful votes
March 25th, 2015

Got to track news of mine fav bands. No need to follow each of their tweeter.

Service
Value
Shipping
Returns
Quality
Thumbnail of user stanelyf
9 reviews
24 helpful votes
March 22nd, 2012

Nice alternative to Pandora. Pandora seems to have access to bigger artists and possibly a much larger music library, but (as others have noted) Pandora also tends to repeat songs more often.

Last.fm is a great place to discover new music, but there are a lot of great artists (famous and not-so-much) whose music is on Pandora but not available on Last.fm.

Thumbnail of user ashb4
2 reviews
5 helpful votes
October 28th, 2014

Love it! All my favorite music located in one spot!

Thumbnail of user jeremyg
107 reviews
579 helpful votes
October 23rd, 2009

If I really want to listen to some new music while I'm working and I don't want to pay attention to how I get it (ie, read articles) I use Last.fm. For me, it's better at finding obscure new music than Pandora. Although I find some of the pay upgrade prompts annoying (you have to pay if you want to hear a radio station based only on your favorite songs) and you have to download a client, which often crashes on my Windows Vista. Net net - not bad.

Thumbnail of user patrickj21
7 reviews
20 helpful votes
November 2nd, 2014

If you love music- you like last.fm
Here you can find any style of music, bands, or singers, and just any information you need. You can listen to the best songs and view photos, watch videos. So, I think it's a very usefull site.

Thumbnail of user aleksandarf
6 reviews
16 helpful votes
November 25th, 2020

On May 30,2007, CBS took over a platform that used to be helpful but has become the opposite. When you report bullying, harassment, or mobs, it gets ignored. If trolls raid you, they say it's your fault. If you contact the staff, they might not respond for months. Even if they do, their answer is a copy-and-paste that doesn't help. When you voice your concerns to the administration, they assure you they take the matter seriously, but because of privacy concerns, they cannot provide you with any updates. That means they won't help you, and you're on your own. They don't help; they neglect, and when problems arise, they claim they aren't responsible for anything that happens on their platform. If you're being harassed or stalked, or if there are spammers, vandalized Wikipedia articles, voting manipulation, trolls, robotic accounts that inflate the charts, or circumvents, the platform won't do anything to stop them. Criminals can do whatever they want, and they're never punished or banned. Even if users report them repeatedly, the administration takes no action. Liftarn was the only moderator I saw who was good. They locked Wikipedia articles to prevent vandalism, but that's the only time I saw a moderator do their job.

My friends and I have reported issues, but the team always overlooks them. They say, "Opinions are allowed," but given the biased fandom community, it's pointless to express your opinion when you're not allowed to. The staff is unprofessional, disregarding trolls or violating users. Last. FM is turning into another bland social media site. Mistakes are everywhere, and the support team has no desire to terminate them. Last year, they launched new terms of service that censored many bands who shared the same page. It takes years for an old bug to be fixed, and even if it is, it's done sloppily. A straightforward request takes years to implement. People have been asking for this feature for over ten years, and the team still hasn't implemented it yet. When it takes five years to implement a username change, a basic feature every site has, it tells you enough about how bad they are. Robotic accounts are running rampant on their platform. The same band has been on the No. 1 list for several years. It's rare to see another artist or musician on the charts. BTS is a perfect example of such abuse. People asked the administration to abolish their robotic accounts because they outperformed Mr. Brightside, but they did nothing. They accepted their actions by pinning a screenshot on their official Twitter account. That was despicable. What they did was spit in the face.

If you file a complaint and send it to the website, they may label it hostile and threaten to suspend or terminate your account, even if it is constructive. They may also delete or hide your complaint. A moderator locked a thread about this issue and warned the author that they would face consequences if they continued. The community manager says that you can't criticize something unless you've listened to it, which is unfair. That is censorship and dictatorship. Accusations of toxicity and bullying have been made against this community, but the website administration is reluctant to intervene. However, they will act to remove negative comments about certain popular bands if requested by their fans. The website removed numerous features, and the replacement forum has unresolved problems. If you want to discuss music with others, you must create an account on other websites. The mailbox is outdated and frustrating to use. There is no report button for spam or trolling, and it is difficult to keep track of conversations. The community manager censures members if they complain too much, and trolls can post inflammatory comments without consequence. The moderators are unhelpful, and the community manager is biased. Since its launch in 2015, the website has been declining, which has left many people dissatisfied with its current state.

Look up pages for popular bands such as Radiohead and Opeth. They are full of toxic comments that show bigotry and misogyny. This is a septic tank. Tags are misused. With all their tags, trolls label many artists and bands. You cannot post a comment or start a discussion with someone without the idiots replying to you and eradicating the conversation you had with someone by writing inane replies. Their community manager is biased, arrogant, intrusive, relentless, and unprofessional. They have an atrocious support team that locks up topics and complaints. Last.FM is no longer a reliable platform to use. The administrators use "community guidelines" to silence and censor users. The website has rules against trolling, spam, robotic accounts, and harassment, which are all illegal, but the support team has stopped banning such accounts. Instead, they ban the users who reported them. The website has deteriorated since the BETA launch in 2015. A user named Samson-91 was banned despite giving reasonable rebuttals to the administrators. According to a troll, false reports led to Samson-91's ban, and the administrators refused to accept his ban appeal. The administrators also violated the GDPR law by denying Samson-91 access to his data. The administrators, including Maddieman, are not qualified to be community administrators. They alienated veterans with their hive-mind censorship. The administrators censor everything they find offensive, which is unfair to the community. The future of Last FM looks bleak while the current administrators are in office. That's another reason why you should avoid it.

Tip for consumers:
I do not recommend you use this site. Stick to Spotify or Wavy. FM. Wavy. FM is a new alternative to the last.FM. It's faster and more stable, and you'll barely have issues tracking your listening habits, unlike on a botched last.FM, where nothing works. The staff members are not friendly. Those who knew how to do their job are long gone.

Products used:
A free streaming service called Last.FM.

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The world's largest online music service. Listen online, find out more about your favourite artists, and get music recommendations, only at Last.fm

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