QSL Tenders

A free trial seems to have been set up in my name from a service called Total Tenders. I assumed their emails were spam until they started sending me invoice payment requests for a year's subscription I don't want and haven't ordered.

I looked them up, to find very little information about them online (already a red flag), then I notice their trading address is identical to QSL, who of course have already been exposed as scammers.

I will be reporting this to trading standards.

We signed up for this tender website, then quickly realised that it sends you nothing that you can not find for free on the internet. We attempted to use their link to cancel the subscription several times but it never works. It also very puzzlingly says in their T&Cs that they will accept cancellations no other way (not email, phone call, written letter) bizarre - why ever not? Could it be because the best way to tie a company into giving you hundreds of pounds is to never let them cancel your service? Oh yes.
We are currently being chased by Debtco for £1500...

Signed up to 28 day trial and exactly the same story, they were not clear on telling you automatically signed up for 12 months, next thing I know got an invoice through the post for £695 inc VAT. Paid it with regret, asked how to cancel, no answer. Honestly forgot about the service as thought the service was diabolical and never used it. 1 month ago received another invoice for the same amount, rang and called and spoke with a very unhelpful, rude and quite abrupt. Told her that under no circumstances would I be paying the invoice and the next thing I know a letter from Debtco chasing £855.64.

I WILL be speaking to our legal team regarding this and also trading standards. Maybe even watchdog! PLEASE AVOID.

Signed up for a free four week trial. No account information/credit cards taken. After four weeks there was no reminder email. Woke up a few weeks later to a £700 bill sent to my business address.

When I rang to find out what had happened the sales representative was extremely polite until I mentioned I hadn't signed up for a years membership and therefore would not be paying. At this point the sales representative lost the polite front and took delight in my upset and

I signed up for this horrible, useless and backstabbing website at the start of December and like all of your cases I received a huge bill to pay. I was given the option to cancel and pay £175 plus £1.97 I went over I had no way out as decided against the hassle for the next year of going to and from when they don't listen and are not sympathetic. I had to pay for this out of my own pocket as it was something that I had done and my company told me to make it go away... This was not what I needed after xmas... however it is done and dusted I just warn those to STAY AWAY from the site, they are rude, unhelpful and brutal!
Lesson learnt and am sorry that so many others seem to have had the same problem!
Its not fair business and definitely not how I do business!
I hope those who are fighting them do win and they don't get a penny!
Ellie

Free trial - A total scam, didnt pay for 1st year, told them many times i dont want to continue only used service once, - The following year another invoice for the 2nd year! How many times do we have to tell them that we dont want the service. Been 2 years now they have been chasing us, but its been about 6 months since we have heard anything from them so have they given up? Ignore the letters to do with Debt co. - All scammers.- very misleading site.

The people at QSL must be quite amoral. Not wrong - because their Ts&Cs probably do stack up, but amoral - and they know exactly what they are doing.

In our case as a new business we signed up to a number of free tender websites including QSL to see how they worked. Like other users we got an invoice out of the blue 2 months later:
- Not a single customer service call in the meantime (unlike every other website).
- Barely clicked on by us (which makes the lack of customer service even more mystifying - do they not care that people don't use the product?).

The invoice had attached to it a screen print of the page where one signed up to it - has anybody ever heard of that? They know in advance that their customers will not understand why they have an invoice.

Since then they ignored emails - and worse pretended that they had not received them.

Life is too short so we paid up from personal funds as the business does not have the money - but they make my blood boil! AVOID IT!