• QuiBids

QuiBids

Write a Review

Overview

QuiBids has a rating of 2.8 stars from 3,066 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about QuiBids most frequently mention gift card, retail price, and business model problems. QuiBids ranks 2nd among Penny Auction sites.

  • Service
    111
  • Value
    94
  • Shipping
    76
  • Returns
    68
  • Quality
    87
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
10
See all photos
How would you rate QuiBids?
Top Positive Review

“I urge people fully read anything that ask you to enter...”

Yvonne S.
1/21/15

I urge people fully read anything that ask you to enter your credit card number. I have not regretted spending on dime on Quibids I have gotten ten fold back. If I had any problems, their Customer Service was quick to solve it! You cannot jump into an Auction and win a big ticket item. All good things require patience and learning. If you do not take time to read Quibids 101 you fail. Read all their blogs. They teach you how to succeed!

Top Critical Review

“There are three phrases uttered by customer service...”

Kreg W.
10/18/14

There are three phrases uttered by customer service reps that instantly make me ill: 1. "I apologize for the inconvenience, but...", 2. "I'm sorry you had a negative experience..." and 3. "Not at this time"/"At this time we have no plans to..." Well, after reading the BS responses to the reviews by D-bag Erik, I'm adding a fourth: "I am sorry to hear that is your impression of us..." What a $#*!.

Reviews (3,066)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (474) credit card (144) gift cards (169) customer support (107) 100 bids (78) voucher bids (45) gambling site (25) business model (31) support team (36) bid pack (45)
Thumbnail of user yolandam6
1 review
0 helpful votes
  • Send Message
June 21st, 2015
Verified purchase

Bidding and being charged the $60 is confusing and should be stated very plainly for customers to see. I have read other complaints about this. However, customer service response was amazing and refunds no problem.

Thumbnail of user dorisb14
1 review
1 helpful vote
  • Send Message
August 8th, 2015
Verified purchase

Not only is their procedure in bidding for products an exciting new way to receive exceptional savings but their 'customer support' can also be rated as excellent. They were very prompt is assisting me with my questions & resolving the issue I was experiencing.

Thumbnail of user margaretj16
1 review
4 helpful votes
  • Send Message
December 20th, 2014

Boy Erik G. You sure have a difficult job! Sounds like many people simply do not understand the auction process. Penny auctions are a different thing also. Good to realize by what means QuiBids makes it's profits though! Wish you well and I thought the website information was fairly clear.

Tip for consumers:
Learn and understand auctioning and always be careful with where you put your money! It is a tool only to help us live.

Service
Value
Thumbnail of user christopherjc
1 review
0 helpful votes
  • Send Message
June 21st, 2015
Verified purchase

Had problems getting my QuiBids account re-activated. Response and resolution to problem was extremely fast. Very surprised considering most experiences with companies these days, both online and offline.

Thumbnail of user jazzyonjf
1 review
0 helpful votes
  • Send Message
January 3rd, 2016
Verified purchase

It never occurred to me, because I didn't do my own due diligence by reading over EVERYTHING! Lol! Did not expect to come out of pocket with $60.00 right off the bat! Behind Christmas too, not good for me. But I'd be happy to try again at a later date once I've read through everything thoroughly! But the customer service was quick and efficient in refunding me, so no harm no foul.

Thanks,

Quality
Thumbnail of user mirao
1 review
2 helpful votes
  • Send Message
April 10th, 2010

You are basically gambling. What really peeved me was the 'quibids 101' tab. To think there is actually strategies on winning the auctions is ridiculous. It's completely random who's bid wins in that completely rigged last 10 seconds. I now have 10 bids left, and i just want to get rid of them. I haven't won a thing except more bids. Congrats to those who did win something - you're lucky.

Thumbnail of user sierram
1 review
1 helpful vote
  • Send Message
January 8th, 2011

Does anyone know if the legal rule of having 2 business days to cancel (or whatever it is) applies to signing up with Quibids? I registered today hoping to bid on headphones. Once I gave my payment info (thinking it w/b used for payments and ship costs) I was instantly sent a message thanking me for purchasing $60 worth of bids! There's no way I would have bid that many times!

I contacted them thru their email system and was told that was the only way a new member can join! What's up with that? I see they have a 'newcomer' rate of $27 - but I was never even given a choice!

I haven't even participated in this site but am out 60 bucks! Can I join the class action suit?

Thumbnail of user philips
2 reviews
3 helpful votes
  • Send Message
June 29th, 2010

Here's something... just watch the main page for a few hours. I can do this since i work on the phone from home. What you will find is that their "active" auctions never really finish... in fact, it cycles through them. Watch long enough and you will see a pattern. Also, classic shill bidding tactics in effect here. Steer clear. You get better deals on Ebay/Craigslist etc.

Thumbnail of user sourg2
16 reviews
50 helpful votes
  • Send Message
January 5th, 2018

Offers bid packages with cash back (for product purchases), free daily credits, additional credits at login- all just a scam. No products delivered. Delay excuses include logistics, technical difficulties, promises to rectify the situation- all to no avail.
Company accepted payments, bids, suspended my account, continued to use bids placed despite lockout, ignored all messages, written communication. Attempts to use cash back showed merchant account not enabled. Attempts login showed login failure. No response from company.
Apparently, the people who designed this site have master manipulators to frustrate Consumer Watchdog (Citizens Advice), legal entities and have registered at Companies House in Gibraltar with different information posted on the Auction Site.
Beware!

Thumbnail of user thomasm7
1 review
1 helpful vote
  • Send Message
August 1st, 2010

The people behind this site are laughing all the way to the bank. It's legalized theft. They must not have been able to sleep for a week from excitement after coming up with this idea. It's only a matter of time before they're shutdown. This can't go on. But hey, if you don't mind lining someone else's pockets with gold while emptying your own, go buy some bids.

Thumbnail of user edwardw
1 review
25 helpful votes
  • Send Message
March 12th, 2010

This site is a scam. Went through several auctions over an 8-hour period. The only thing I won was the free 25 bids for beginners. Interestingly enough, there were about 15 auctions that I was the only person who bid until the counter hit 1 and then each time 9-15 people (same names, but different auctions) joined in and only bid against my bids. If I didn't bid, the auction ended. Even for ridiculously stupid items, which I found quite interesting... Additionally, there are several names that bid non stop on numerous items. When you consider how many times these names bid at. 60 cents a bit you would have been spending hundreds upon hundreds of dollars. This site should be shut down.

Thumbnail of user kregw
1 review
29 helpful votes
  • Send Message
October 18th, 2014

There are three phrases uttered by customer service reps that instantly make me ill: 1. "I apologize for the inconvenience, but...", 2. "I'm sorry you had a negative experience..." and 3. "Not at this time"/"At this time we have no plans to..."

Well, after reading the BS responses to the reviews by D-bag Erik, I'm adding a fourth: "I am sorry to hear that is your impression of us..."

What a $#*!.

Tip for consumers:
Don't. Just don't.

Thumbnail of user erikg11
Blake B. – QuiBids Rep

Kreg, we try to be courteous and professional with all communications. Though many people this day and age have thrown out common courtesy and class, we want to express our responses in a kind, thought out and articulate way. Sorry if that offends anyone!

Thumbnail of user dennist
1 review
2 helpful votes
  • Send Message
June 4th, 2010

I bought the smallest 45 bid pack. After about an hour and placing 9 bids, I requested a refund of my unused bids. Customer service said it would require 1-2 days for a partial refund to my credit card. We shall see.
I agree with previous reviews labelling this site as a gambling website. Winning one of these auctions is largely a matter of chance. "Winning" can be very costly, both in terms of your money and your time. Definitely not for me.

Thumbnail of user ronb53
7 reviews
17 helpful votes
  • Send Message
September 16th, 2015

12/9/15--Blake, 1) I set up a profile but did not knowingly authorize the charge; I want to make this perfectly CLEAR! 2) Difficult for me to understand that more bids are free rather than paid so, Blake, please tell us the actual numbers and I will revise my estimates. Are any of these "free bids" made by the company?
9/20/15-Update: Thought I would do the math for you. For every dollar the price increases QuiBids receives ~$37! This suggests there are going to be a number of losers for every winner; this must be a form of gambling with rather bad odds.
Original: Just signed up after attempting to read lots of legal text. After completing the sign up I was charged $60 for 100 bids that I did not authorize and very much did not want. There is no way I would ever authorize the purchase of 100 bids while planning to just try it out.

Tip for consumers:
In response to QuiBids the calculated money taken in will be $61 per dollar bid ($0.60/bid*100 bids per dollar=$60 + dollar collected for price...),
Note that QuiBids says they don't collect 60 cents for each bid so make an adjustment ($37) and the collected dollars still appear rather high. This leaves a lot of losers.
***Another point is that the ratings have a statistical bimodal distribution (1*vs,5*) which I can't explain; The mean is centered at 3.0. Maybe SiteJabber could look into thi

Thumbnail of user blakeb11
Blake B. – QuiBids Rep

Hi Ron. It sounds like you completed your payment info to purchase the starter bid package (100 bids at $0.60 per bid for $60). We are happy to refund the unused bids in your account. Simply contact us at support@quibids.com and we'll get this started for you.

Also, you claimed that every dollar the price increases we get $37. This isn't correct info, because that's assuming that all bids placed are real bids, and a majority of the bids placed are voucher bids (free bids won in contests, voucher auctions, etc that have no value). Hope that helps clear up the misunderstanding. Please don't hesitate to reach out to our support and we'll be happy to explain further. Thanks, and have a wonderful day!

Thumbnail of user billt3
1 review
2 helpful votes
  • Send Message
April 1st, 2011

I agree with the reviewer who said that quibids is gambling... the house always wins... casinos are more generous. I have read a lot about these types of Websites with recommendations such as "bid at times when less people are online, start bidding later in the auction when the price is nearing the sweet spot then strike to avoid wasting bids, it may take several hours to win an auction so be patient, blah, blah, blah, blah, blah." If you're like me, you buy quality products at fair prices from companies who have earned your business... don't be a puppet on a string... you have a life and you're smarter than that. E-bay is truly what bidding online is all about.

Thumbnail of user thain
1 review
1 helpful vote
  • Send Message
June 1st, 2010

This site is more or less gambling on products. You have better odds a Vegas. The problem is that the auction never ends and anyone can jump in at anytime, which extends and increases the price. The only winner is QuiBids, since they're taking in all the money. Users are basically subsidizing the products at 400+% the actual price. And, I believe, they make you pay for shipping. A fairer system would be to have a closeout, wherein the top two or three bidders remain either until they run out of bids or the final closing time. The closeout would kick-in at a price point where QuiBids breaks even or makes a 5-10% profit. That would be a fair system, one where more people could feel good about bidding and winning. I would stay away from this site and find sites like GroupOn where everyone wins when they buy in bulk.

Thumbnail of user sandyf11
1 review
20 helpful votes
  • Send Message
July 26th, 2014

DO NOT fall for this! This is the biggest scam around. I requested a refund within an hr of signing up. They never replied but 3 years later they send me an email the my points are about to expired. I emailed and complaint again & they were quick to respond until they didn't like what I had to say. My bad I should have researched before buying. Please take these reviews seriously it could save you $60 and lots of aggravation.

Thumbnail of user erikg11
Blake B. – QuiBids Rep

I am sorry to hear this has been your impression of QuiBids. We try to provide multiple different forms of communication to reach us such as email, phones, and even live chat. If you purchased bids and did not wish to, we have 100% guarantee refund of any unused purchased bids for up to a year. We try to provide as much information upfront to inform potential customers that QuiBids is a pay-to-participate site. Below I have provided our phone number and email if you have any further questions or concerns:
support@quibids.com
1-855-QUIBIDS (784-2437)

Thumbnail of user robm6
1 review
1 helpful vote
  • Send Message
July 12th, 2010

After reading a number of other comments, I realized that many first-time patrons of QuiBids experience the exact same set-up: buy the beginning package of bids, start in the beginners bid area, "win" (easily) a package of additional 25 or so bids (at an additional cost of $2.00 for handling), and then maybe, quite by chance, "win" a simple low-ticket item.

After that, it's pure gambling and the average players chances of "winning" anything drop proportionally by the amount of time and money one has to waste.

I would advise anyone who asks me about this site to steer clear and save your cash for a year-end clearance sale at a reputable retailer.

Thumbnail of user susieh8
1 review
9 helpful votes
  • Send Message
November 15th, 2016

They charges your credit card $60 to start and every bid would cost you $0.60 every hit win or lose. Not a dea! I lost $60 without any merchandise at all. Customer rep, Porsche refuse to cancel account or refund. Save your money and do not trust this site. Not sure about the good reviews where they coming from perhaps their own employees? Hmmm

Thumbnail of user juliusx
1 review
1 helpful vote
  • Send Message
July 12th, 2010

"A fool and his money are soon parted". Let's think logically. Say you found an ipad laying on the streets, how much would you sell it for? Probably $300 plus. What then gives you the idea that any one would sell it for $0.08? These bids add so fast it's not even funny. Stick to what you've known all along. If it's too good to be true, well, it ain't true. I don't suppose you're a fool because you took the time to read quibids reviews before investing your hard earned $$$. And if you invested before reading, well, now you have a story for you kids!

Thumbnail of user frankc2
2 reviews
1 helpful vote
  • Send Message
December 1st, 2010

DON't DO IT. Its sixty cents per bid. Every time you hit the button its bingo for them. Its looks good, sounds easy, but you will go through money worse than a slot machine. I believe that there are 3 or 4 people pulling their money together ( a team) to out bid you. I tried not to get into "bidding wars" but the final result is your going to spend a lot of money. Even when you win, you lose. You still have to pay for what you won, plus shipping. IPAD for $95.00? That 9500 bids x. 60 figure it out. STAY AWAY! Don"t let them lure you in.

Thumbnail of user jerryb2
1 review
23 helpful votes
  • Send Message
January 4th, 2010

quibids.com is a scam, like many people I sign up and joined to find out it was all an auction scam. I ended up winning 2 pretty cool items for really cheat $$ and they cancelled my membership and they didn't even refund my bid money that I place which cost me $80 plus dollars. I reported this website to my state attorney generals office. People please be aware you are getting involved in a SCAM, learn from my mistake. Don't spend your hard earned money.

Thumbnail of user llllg
1 review
2 helpful votes
  • Send Message
March 1st, 2012

Can't cancel or get a support response, just keeps taking your money while the same scam bidders show up at. 01 cents conveniently, we have been watching this site and can not trace the official buyers of most items, there are approx 1200 ppl working on bringing this site down and they still will not respond to a cancellation request, we have photo and video support of this, also quotes from an employee base

Thumbnail of user privatep9
1 review
1 helpful vote
  • Send Message
May 20th, 2015
Verified purchase

They have u thinking u paying. 60 then they hit your card with 60.00 it sucks don't do it. The only good thing other than me getting my money back was the customer service she was very nice. Unless u want to give away ur hard earned money for free then I would say cool if this website pops up RUN!

Thumbnail of user erikg11
Blake B. – QuiBids Rep

Hi Private P.

We can assure you that all the text and copy on the purchase page tells you exactly what you are paying for. If you are referring to the starter bid pack purchase page, then this payment is $60 for 100 bids (that equals $0.60 per bid). It sounds like that you already received your refund. We're happy to hear that you were pleased with our customer support team and with the refund process. Please know you're free to come back at any time. You can also send us an email at support@quibids.com and we'll be happy to further explain any aspect of our site to help you understand better. Thanks for taking the time to share your feedback here. Have a wonderful day!

Thumbnail of user mikeb18
2 reviews
0 helpful votes
  • Send Message
November 25th, 2010

At first I thought it would work. I spent 7 bids ($3.60) +. 30 auction price + $1.99 shipping, a total of $5.98 for a $25 gift card. But, my next auction, I gave up and ended up purchasing $50 Card for $25. But, when all was said and done, I really spent about $85 on $75 worth of cards. This site is, I've concluded, a scam, and a pretty good one. I'm sure they use bot to up the bids at the last second and much tons of money selling "bids." Stick with e-Bay unless you are an expert gambler.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

QuiBids is a penny auction site.

Company Representative

Thumbnail of user erikg11
Blake B.

How do I know I can trust these reviews about QuiBids?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about QuiBids?