Singtel Wavee has a rating of 1.2 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Singtel Wavee most frequently mention credit card, customer service, and penny auction problems. Singtel Wavee ranks 107th among Penny Auction sites.
By accident won a digital camera and a leatherman knife in Feb. Should be shipped in 21 days or less they said. So finally talked to one customer service dude and i guess he had been hammered by angry bidders all day and he just said man i am so sorry, we are having major growing pains, it may be 3 or 4 months before you get your stuff, well, he was right, still no merchandise. They used to have limits on how many bid bundles you could win in a week but lifted that now these sharks with lots of money and time get them all at any cost to keep from others. STAY AWAY!
Date of experience: May 10, 2011
I have won 6 items between 12/21/2010 and 2/25/11, so far i have not received any of the items. I have called. To no avail. They voided one of the auctions that i won for the same reason stated in previous comments. I am at a loss, not sure what to do next, however this site is giving me some good suggestions. They have also changed all of my ship dates several times. I am angry and will call them again tomorrow, since today was the latest ship date on the first item. I will keep posting progress, if any. Stay away from this site, i agree with all that has been said, about the bidding... the bots... and the questionable auction endings.
Date of experience: March 22, 2011
After "winning" a auction bid on Wavee January 7,2011... I am still waiting on delivery of the product... estimated shipping date went from February 22 to March 18,2011. I don't really expect to see it! I would not recommend this bid site to anyone! Stupid me!
Date of experience: February 19, 2011
Promises to ship from my first two "wins" were cancelled after weeks. So, I tried again, and now 60 days later, still no product. Anyone want to buy 500+ credits to this scam website? Maybe for a 'review' on tv, or something? I'm game, call me. MrWareWolf on facebook!
Date of experience: March 17, 2011
I have been on this site since about Noon today trying to buy/win a notebook computer (it is now 9:06 PM), very few of the "bidders" seem to be real people I suspect most of the "bidders" are shills or Bots!... Please let me know if you had the same experience with Wavee... Sincerely, Michael... *******@hotmail. Com
Date of experience: February 16, 2011
I won a Garmin 1490t and a Kodak z981 back in the middle of jan 2001 and they promise the delivery in 10-15 working days. I still haven't see it yet. Next delivery date is my a May. Over 3 months. That's if they deliver it... Don't be fooled, they will tak your money but delivery, who can tell?
Date of experience: March 9, 2011
I actually won an auction at Wavee, that's the good news. It took two months of waiting and finally contacting them before I received the item, the problem is it was for only half of what it was supposed to be. I won an Xbox 360 kinect system, what I received is an Xbox 360, no kinect, no game. I contacted them again they told me the matter has been sent to the shipping dept. Here I am 2 weeks later and have received no indication that I will get the rest of my shipment nor do they have any way other than e-mail available to contact them. I'm not holding my breath on this one. I will never use this site again and you shouldn't either!
Date of experience: April 13, 2011
I have won 5 items, the first one on 12/27/10. As of 3/9/11 I have NOT received the item won, and the projected ship time has changed 3 times. Now it is projected to ship 3/28/11. I doubt it. Only thing I have won and received is the gift cards. People PLEASE stay away from this site. Also check out the link below, it is a news report done in Atlanta, on Wavee.
http://www.cbsatlanta.com/news/*******/detail.html?source=lnta
Date of experience: March 9, 2011
I have won 13 auctions at Wavee starting Nov. 27,2010. So far I have received 1 item, had 5 items refunded for the auction price, 3 items the auction was voided (took 1 1/2 months for Wavee make that decision, time limits expired at my bank and PayPal) due to technical difficulties, 4 items are still processing. The only auctions voided were for merchadise, funny the technical difficulties didn't affect the bid bundle auctions.
I filled complaints with Federal Trade Comission, Attorney General of Georgia, Attorney General of my state, PayPal, and BBB.
These people are nothing but crooks! I sent over $500.00 won $1500. 00 in merchadise and so far have received 1 WII game worth $30.00. The 8 auctions items they voided were worth $900.00. Wavee is a big scam.
Date of experience: January 30, 2011
Horrible!
They are constantly booting you off during critical times after you've spent several bids on an item.
I am highly suspicious that there is insider bidding going on. After watching the site for a month, strange names not common to the site end up winning with few bids. The timer does not flow smoothly.
They also have poor customer service and do not address complaints.
I got curious and researched their record with the BBB, www.bbb.com. They have had numerous complaints and HAVE AN "F" RATING!
PLEASE RE-READ THE PREVIOUS LINE AS IT SAYS IT ALL.
I also researched many of their competitor penny auction sites. Many of them have an A- rating with the BBB.
Does this not say it all?
As soon as I use up my
Date of experience: March 5, 2011
Don't recommend anyone use this site for bidding. You will see automatic charges to your credit card for "credits" which are non-refundable and "can" be used during the bidding process (maybe). A new low in internet bidding sites.
Date of experience: January 6, 2011
I DECIDED TO TRY WAVEE THIS WAS A MISTAKE I LOST ABOUT $100.00 no to bad I WON ONE BID 2/10/11 THE SAID IT WILL BE SENT 4/28/11 THEY ARE HAVING PROBLEMS AT THE FACILITY. USUALLY WHEN SOMEONE IS STALLING THAT MEANS DOORS ARE CLOSING SOON, SEE YOU SUCKERS.
Date of experience: February 23, 2011
As per other reviews, I was also duped into spending $179. There was no confirmation page I did not realize an order was taking place, I was only trying to sign up for the trial. I sent them an email and they were unwilling to work with me. Making the best of it by trying to win some big ticket items. Lesson learned never enter your credit card info without reading the fine print!
Date of experience: October 31, 2010
I got an immediate notice that I would be charged $89. For. Who knows?. I called my credit card company and put a hold on all Wavee charges. Stay away from this place it's a BIG scam.
Date of experience: March 2, 2011
I signed up for the auction because it offered 350 FREE points. I played around on the site for a couple of days, never buying anything. I just got my credit card bill & they billed me $179 for the 350 points. I immediately disputed the charge after trying to contact the company (their office is closed on weekends). No way I'm paying for this fraudulent charge.
Date of experience: November 6, 2010
These sites never cease to amaze me in how they convince people they are just participating in a regular auction. If you spend you money and only have a slim chance of winning. That is a lottery. An unregulated lottery. Read about how everyone lost their money here
http://www.sitejabber.com/search?keyword=penny+auction
Date of experience: July 7, 2010
Rip off! You are teased with these unbelievable 30-80% off deals on the hottest new devices. You sign up and immediately have to pay $150! The only way to "win" and item is if you stay up all night like some obsessed fool and keep bidding, but you better hope your internet connection doesn't slow down cause your then screwed. Thousands up people sign up and pay for credits but only few win! RIP OFF!
Date of experience: December 20, 2010
It's a scam that somebody is getting rich off of. I purchased 80 credits for $48.00 to bid with on the site. I bid on one Item for several hours got nothing. So it cost me $. 60 for each pennie bid that I made. You do the math. It will cost you $60.00 to bid up one Dollar on a Item. I leaned the hard way! It would be cheaper to go buy it at a REAL Store. Hope this helps somebody else from getting took.
Date of experience: December 7, 2010
An utterly corrupt, misleading business. Save your precious time and hard-earned money. They like to slyly charge credit cards for astronomical amounts and then tell you they will refund you but never follow through.
Just reported them to the BBB, please do the same! It's no wonder they have only a D+ rating by them.
Date of experience: January 13, 2011
Hi everybody. I signed up for an account over the weekend just to see how this whole penny auction system worked. I never saw any notice that I would be billed as other have reported, and was charged $79.00.
After at least a dozen requests for a refund I was told each time that the credits I paid for were non-refundable, no exceptions.
Left with no good options I decided to flood their support system and email accounts with requests for refunds. So I finally just got my refund after sending ~300 emails and support tickets to them. Give it a shot. It only took me a couple hours to send all those messages.
Here's how to do it: go to http://wavee.zendesk.com/anonymous_requests/new and fill out the form and hit the submit button. This will create a support ticket in their system that they will have to deal with, one at a time. Very annoying. Just keep sending them.
I then also sent about 300 refund request emails to the following addresses: *******@wavee.com, Wavee Sales <*******@wavee.com>, *******@wavee.com, *******@wavee.zendesk.com.
You can do this quickly by sending a message. Then go to your sent items, find the message you just sent and hit "reply all", and hit send. Repeat as much as you want.
It worked for me. It might work for you.
Good luck.
Date of experience: March 25, 2011
Wavee now "hides" a $75 charge for 120 bid credits in the "Terms of Usage Agreement" (they claim), and they assert that you authorized the charge when the "check" the "Agree" box. Dont ask me where it is cause I've never been able to find it when I reread the "Terms". Can't believe they expect you to spend $75 prior to even seeing an auction! Guess they gave up on the $179 2nd page sign-up and looks like the scam now starts on the first page... can't believe they are so GREEDY! Avoid this site like the pox!
Date of experience: November 29, 2010
I wish I had read all of your reviews before I became subject to this scam. As another writer said, he gave his personal info and all of a sudden, he was charged with a bill. They just sent me an email stating there are no refunds. As a consumer, you have 3 days to cancel. I have in that process now and hopefully, they will comply. They give you no information that you will be charged. They said to me it is clearly stated on both sides of the beginning. No it is not, they need to give people a warning that from this point on, they will be charged.
How does one know that there is a real person or persons that you are bidding against. It could be a computer. We do not know.
Date of experience: October 26, 2010
To all of you who have been duped like I was. I got all my money back after a good fight. Follow these: 1.stop payment by your credit card
File a strong report to your State Attorney General. 3. file a strong report to Atlanta BBB. 4. File a strong report to Federal Trade Commission.
Always make the POINT strongly that this is an UNLICENSED GAMBLING SITE and not an AUCTION SITE. Also threaten to take them to local small claims court.
Date of experience: February 18, 2011
I was definitely not thrilled to see another scam-like penny auction. But I must admit that I like their color scheme. Also the setup of the site is very futuristic. I think that I would like to take this site and just use it for something more constructive. Like a charity platform for trekkies:)
Also what is the deal with wavee, these days companies seem content to dumb us down with phrases like, biggie, trekie, and other ee's. What happened to more creative names?
Date of experience: September 22, 2010
This site is great! For all you so called customer service reps at wavve! You suck! I hope you sleep at night knowing that you guys constantly rip people off! I ordered a xbox for my son on december 7 2010 and it clearly says that it can take 2-3 weeks for processing and then 2-4 for shipping! LOL! Its been a month and i still havent recieved it. Now they say it will be delivered on January 20,2011 what a joke i will never use this auction again... what a scam!
Date of experience: January 6, 2011
Online shoe store based in Texas.
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