As other reviewers have stated, the content offered by Acorn TV is excellent but the streaming service is highly unreliable. Constant loading, buffering and crashing issues. Plus, their customer service is just awful. When I contacted them with a problem it took them a month to respond by email and the solution wasn't even for the problem/question I had. They also do NOT refund their annual membership fee when you try to cancel. They also don't contact you when it's time to renew your membership (it lasts only the year and doesn't auto-renew). When my membership is up, I'll give this a pass and access some of the Acorn content thru Amazon's subscription service.