Ordered a two piece see through white lace dress. It came alright but nothing like the picture. Material was much harder n it smelled weird, like it's been sitting in the closet for years. I couldn't even try it on because I was so disappointed. I threw it in the trash as soon as I opened it. I wished I would have read the reviews sooner.
Dear Tori,
I want to apologize unreservedly to you for what has happened.
Rosegal offers a 30 day warranty to return the products to us for a refund or exchange.
To know more about it, please review our warranty and return policy on our website: http://www.rosegal.com/warranty-return/
We have taken care of your complaint and offered a resolution via the ticket center. Could you please check your Rosegal account and answer to us?
Thank you very much for your cooperation.
Yours sincerely,
Rosegal.com Customer Service