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Tori G.

Contributor Level

Total Points
91

1 Review by Tori

  • Rosegal

2/13/16

Ordered a two piece see through white lace dress. It came alright but nothing like the picture. Material was much harder n it smelled weird, like it's been sitting in the closet for years. I couldn't even try it on because I was so disappointed. I threw it in the trash as soon as I opened it. I wished I would have read the reviews sooner.

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rosegal r. – Rosegal Rep

Dear Tori,

I want to apologize unreservedly to you for what has happened.

Rosegal offers a 30 day warranty to return the products to us for a refund or exchange.
To know more about it, please review our warranty and return policy on our website: http://www.rosegal.com/warranty-return/
We have taken care of your complaint and offered a resolution via the ticket center. Could you please check your Rosegal account and answer to us?

Thank you very much for your cooperation.

Yours sincerely,
Rosegal.com Customer Service

Tori Has Earned 11 Votes

Tori G.'s review of Rosegal earned 11 Very Helpful votes

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