Insights & Competitive Intelligence
Review data that fuels business growthThey say knowledge is power. With Jabio, knowledge also means the ability to deep dive into your reviews. For better strategy, easier execution, smarter marketing… and higher revenues.
Insights
Keep a pulse on your customers through every change, year round. Get easy-to-use reviews reporting to better understand what makes your buyers open their wallets – and where there’s room for improvement.
Our easy-to-use dashboard tracks your star ratings, review sources, and review collection activity all in one place. Slice and dice your reports with historical data, customer sentiment, and reviews filtering.
- Keywords
Surface the most common keywords shared by customers, and find out whether they’re talking about them with positive or negative sentiment.
- Keyword Groups
Use custom keyword clusters to analyze how your buyers respond to product releases, company changes, and other important issues. Discover how customer sentiment changes over time.
- Topics
Stay up-to-date on what buyers are saying about your business. Leverage our natural language processing to uncover trends you can capitalize on, plus any critical business issues to address.
- Geographics
Zero in on your ratings and reviews by country and, for the US, down to the state level.
Competitive Intelligence
Now take all those insights above… and apply them to your top competitors. 🕵️♀️
See what’s trending by uncovering their reviewers’ most commonly discussed keywords and topics, or create a custom report of keywords you want to track. You can also analyze competitor reviews by location.
Draw back the curtain even further on their buyers. How satisfied are they? Where are your competitors missing the mark? With customer sentiment within each report, you can evaluate competitor strengths and weaknesses – and discover where you can step in.
Your Competitor Insights dashboard helps you dial into your top competitors, compiling Sitejabber reviews and reviews from additional third-party platforms for each one.
Jabio’s reporting is super easy, super direct to use. It's really cool to see the progress of your star ratings. It's super helpful for seeing where we need to fine-tune certain processes, and what we are excelling in and can maximize internally.
Bailey DowlerBrand Manager
Actionable data,
powered by reviews
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