Meet Zinrelo — a rewards and loyalty platform, Sitejabber’s latest partnership, and your ticket to supercharging your brand image online.
We’re excited to be partnering up with Zinrelo to help you get more customer reviews and foster deeper loyalty, enhancing your business’s online reputation and elevating your buyer experience. How? Read on for everything you need to know.
Two Essential Platforms
Zinrelo is an enterprise-grade, SaaS-based loyalty platform that helps brands launch holistic rewards programs. Zinrelo combines technology with deep data analytics and ongoing strategy consultation to unlock multiple dimensions of loyalty, including transactional, social, advocacy, engagement, behavioral, and emotional. Zinrelo’s integration lets you both increase and diversify customer engagement. From product reviews to member referrals to video testimonials, there are several different ways customers can earn points.
With Sitejabber, you can take control of your online presence by getting more customer reviews, responding to those reviews, and distributing reviews to the channels that matter most to your customers. Sitejabber’s suite of review collection tools helps you hear from more of your satisfied buyers, so you can create more eye-catching, sales-driving social proof.
And now, our review platform seamlessly integrates with Zinrelo’s loyalty program options. Get more reviews than ever by using Zinrelo to offer rewards.
How It Works
Zinrelo integrates into your website using a cut-and-paste Javascript tag. There’s no need for coding experience or IT support — anybody can set it up. Then, you’ll log in to the Zinrelo dashboard and control your loyalty rewards and referral programs from there.
If you already have a Sitejabber account, you can activate Zinrelo directly from your Sitejabber dashboard. Once it’s enabled, you’ll run everything through the Zinrelo dashboard, handing out rewards based on customer actions. For instance, give customers incentives for:
- Transactional loyalty (repeat transactions)
- Social loyalty (activity on social media)
- Behavioral loyalty (specific user behavior)
- Advocacy loyalty (referrals)
- Engagement loyalty (different interactions)
Benefits You’ll See
By using Sitejabber and Zinrelo in tandem, you’ll get deeper customer loyalty and more reviews across the internet, leading to a more positive brand image — and business growth. Companies using Zinrelo see +80% repeat sales, +50% profitability, and 2.4x revenue per customer. Plus, Sitejabber’s suite of review collection tools helps you get 25x more reviews.
Asking customers to write reviews can often feel pressured and one-sided. Zinrelo’s incentive program eliminates the nerves. Just offer a reward and let customers choose their preferred review format. Industry-leading options like video reviews help boost your visibility and reach more of your audience online.
Zinrelo’s features also help you maximize customer retention and grow your business with built-in segmentation, messaging tools, and a fully customizable loyalty program. You can also use Zinrelo’s Data Sciences with Sitejabber’s Review Analytics to get customized insights from both your rewards program and reviews — and use that data to generate more revenue.
Using Zinrelo With Sitejabber
When Zinrelo and Sitejabber join forces, you reap extraordinary results for your business.. And outside of the Zinrelo integration, Sitejabber has additional impressive features you can use to hear what your customers are saying and take your brand even further:
- Net Promoter Score. Ask your customers how likely they’d recommend you to a friend on a scale of 1-10. This is your net promoter score (NPS), and it’s a valuable metric for understanding customer loyalty. When customers refer people to your business, you can use Zinrelo to reward them.
- Review image creator. Use Sitejabber’s simple, intuitive image creator to quickly design assets showcasing customer reviews. You can share images to Facebook or Twitter directly from your dashboard, or download them to share on Instagram. Nearly half of consumers trust online reviews as much as recommendations from friends — sharing your positive reviews on social media can go a long way.
- Reviews directly on your site. Sitejabber widgets make it easy for buyers to write product reviews right on your website. You can incentivize this review, too, using Zinrelo to offer a certain number of points per review.
- Video testimonials. Use instant post-checkout emails to collect reviews — and request video testimonials from satisfied buyers. Customers can upload a video or record it from their device. Then, choose which videos to post. Video reviews tend to convert well because they add an extra layer of credibility and authenticity.
- Review Distribution. Today, buyers expect to see brand reviews across multiple third-party sites. This is where Sitejabber comes in with a streamlined, automated process to get your reviews on multiple platforms. Send customers an order confirmation email and easily get reviews on sites like:
- Sitejabber.com
- Google Business Profile
- BBB
- Reseller Ratings
These are some of the most popular and effective Sitejabber features for amplifying your brand.
Our Partnership, Your Success
Sitejabber, your one-stop shop for all things reviews, is now more powerful than ever with our Zinrelo partnership. By using Sitejabber and Zinrelo, you can collect more customer reviews. Manage and improve your reviews (and, in turn, your public image) on third-party review sites. And reward customers for their time and commitment, cultivating loyalty while delivering exceptional customer experiences.
Get started by requesting a free demo or emailing beintouch@sitejabber.com to see firsthand how Sitejabber and Zinrelo can help your business grow.
