I certainly hope those of you who have disputes in progress are able to get your money back whether through your credit card company or otherwise. The only reason I did not purchase after my original forum comment was because of the lack of contact information. This has happened to me in the past with other product sites, ebay and you are correct Susan M. - Paypal won't help. I will follow up with an additional complaint to the FTC Pierre, in hopes that they get shut down.

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I certainly hope those of you who have disputes in progress are able to get your money back whether through your credit card company or otherwise. The only reason I did not purchase after my original forum comment was because of the lack of contact information. This has happened to me in the past with other product sites, ebay and you are correct Susan M. - Paypal won't help. I will follow up with an additional complaint to the FTC Pierre, in hopes that they get shut down.

asked by Daphne D. on 5/27/10

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Daphne D. · Answer 1 · 2010-03-29T08:45Z

Daphne D.

on 3/29/10

Has anyone used this site? Their Adobe 9 Pro is so cheap that I am weary of purchasing here and they have no phone number listed on the Contact Us section.
Thanks!

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Bobby K. · Answer 2 · 2010-03-29T11:39Z

Bobby K.

on 3/29/10

I would be very careful... you could download the adobe program and pay your money only to end up getting a fake serial number. Email adobe customer support and just ask if this website is an authorized reseller as they have a list of companies that sell their product. They may tell you this is a scam and that they do not really have their products... definitely do that before you buy any software online.

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Denise D. · Answer 3 · 2010-04-12T08:54Z

Denise D.

on 4/12/10

DO NOT ORDER FROM THIS COMPANY! THEY ARE A FAKE! I order Adobe Acrobat 9 Pro, and received a fake serial number... they are fake, and I sent a claim to paypal and they could not help me... BEWARE!

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Melissa C. · Answer 4 · 2010-04-12T01:25Z

Melissa C.

on 4/12/10

I did the same thing. I ordered from this website and it was a fake serial number... Did you get your money back?

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susan m. · Answer 5 · 2010-04-27T08:55Z

susan m.

on 4/27/10

This website is a fake! I wish I would have known sooner. Adobe Acrobat 9 has a fake serial number.
BEWARE! Paypal will not help. I tried emailing allsoftshop on their site and received an error message.
What a scam. Anyone get their money back?

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Pierre-Alain C. · Answer 6 · 2010-05-26T06:52Z

I have ordered a Microsoft Office 2007 Home & Student for $85.99 on this site, and after verifying my account they charged me for $89, but the worst follows.
When I tried to install the software, the setup file on the disk wouldn't work, and I had to call the microsoft office support.
I could download and install the sofware, and with the assistance of the microsoft support's associate, we tried to activate it using the product key on the box of my purchase. It was a trial version key, and this was a final no-go for the activation.
I have used WHOIS to see who was behind this site, and it appears that the registrant is in China.
I wonder how we could make our frustrating experiences known on an internet scale and make such a site close.
I feel sad about all the people who don't know that and will loose their hard-earned money this way.
I have made a complaint on the FTC site and on the Consumer Action site as well. Finally, I will try to dispute the expense on my account, bringing to the bank all the documents and correspondence related to this fraud.