I want to try on a few different bridal dresses for my wedding, but the "try-on" option isn't available. What is your return policy for this situation

asked by Sarah C. on 3/17/23

1 Answer
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Hello Sarah, we do recommend waiting till the dress is in stock to Try-On as you will not only incur a restocking fee but it is also worse for the environment ordering a made to order dress and returning it. If the dress is out of stock please utilize the, notify me option, as that informs our production team if we need to increase our Try-On supply.

Our restocking fee structure is as follows. There is a fee of 5% for the first returned item and 10% for subsequently eligibly returned items. You can find this an all our policies in our FAQs https://support.azazie.com/hc/en-us

Thank you and have a great day.

For all other international customers, we charge a 10% restocking fee on returns of 3 or more of the above listed items within a 6-month period.

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