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on 5/1/20I posted one of the reviews and I am certainly not an influencer as Polly suggested. I am a delighted customer happy to have found a source that provides the technology at a price where I'm not afraid to carry the phone. Refurbished is a non-issue. My phone looked brand new - operates like it is brand new and came with the cord and charger needed to keep it running.
I ordered earlier this month. I'm very satisfied. I'm not an "influencer" as Polly as stated in her review. I have had questions before & after my purchase & the communication has been very good. I was very skeptical as I was not familiar but as I looked further, I'm glad I bought my reconditioned phone there. You don't get it delivered in a plastic "baggie". It comes very professionally boxed. Now, like Amazon, I think there may be different sellers of the recon phones. Mine came with the phone & the charger. Don't expect all of the bells & whistles of a new phone. I replaced an iPhone so the "bells & whistles" that came with it when it was new works with this phone.