Bed Bath & Beyond
Questions & Answers

How easy is it to get a hold of customer service at Bed Bath & Beyond?

Asked by Dan D. on 6/5/2020

11 Answers
Sheryl K.12/13/2022

It's not hard to get them on the line, but they are all foreign so they didn't understand exactly what I was talking about
DAnne R.6/5/2020

It's NOT! Online chat is canned - never and option to talk to a real person.
Gtnm D.3/3/2025

Bed Bath & Beyond Customer Service +1 (8O5) 41O -56OO Phone Number.
Marion S.12/19/2022

I found them very easy to get a hold of using the "chat" feature. However, they don't know anything. They don't understand anything. They are reading from a script not responding to anything you actually say. They will tell you things that are misleading or outright wrong. They will never take responsibility for anything the store did that was a glitch or wrong. It's very frustrating to the point where I would not shop there ever again.
Deborah E.12/21/2020

Impossible...
Philis H.12/13/2020

Cannot get a hold of anyone they don't respond to emails or on facebook it is very frustrating
nouha d.12/5/2020

All day
Not easyHorrible customer service!
I can't even believe how horrible their customer service is
Diana P.11/19/2020

I called their 1-800 customer service line and the automated message said my phone call would be answered in 20 minutes or less. Nope. Over 20 minutes and no response.
Lourgelyn G.10/17/2020

Way too long! I had to stop my call since a total waste of my little Free time
Catherine B.8/26/2020

It is literally impossible and then once you do it is impossible to resolve a problem

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