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on 5/16/16Hello! Thanks for the compliment. We sell different conditions from Brand New, Open Box, Refurbished and Used. All major accessories (like battery and charger) will come with all conditions, but minor accessories (like manual, headphones, ect.) will only be guaranteed with Brand New items, We will include them if we have them. All of our shipping information (such as rates, methods, and locations) is located in the shipping section of the item description, or during the shipping portion of the checkout process. If you do not see a location listed, regretfully that means we are not able to ship this item to that location. We are truly sorry for any inconvenience. Let me know if you need anything else.