Bonanza Questions & Answers

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Here’s what consumers have asked with answers from Bonanza staff and previous consumers.

72 questions answered
24% answered in 1 day
Question:

Answer:

Buy from a Microsoft partner, you can find the logo on the business website

By bill b.
Question:

When people buy off this site do people get thy stuff in a good time?

Answer:

Its just like ebay depends on the seller and how they ship there items

By Sean L.
Question:

How long does shipping take?

Answer:

Well, looking at the reviews, it seems as if there are some sellers there that should not be trusted. However, there are a few reviews that say that they took only a few days with high quality, and everything was worth it. I came on here to see if I should buy a book since it was for a very cheap price, but more than half of the reviews state that this site (Bonanza.com) is not safe and is just a scam. So answering your question, I would say just to be careful and wise if you want to buy something. Maybe be a little observant and thinking about how much it should really cost instead of how much it is, like my book. My book is supposedly a hardcover book that costs $1.95 no tax and no shipping. Well, would a hardcover really be just $1.95? I would think it would be $11-$20. I hope this really helped!

By J N.
Question:

Is your site a resell site

Answer:

You set up a booth and sell your items much like Etsy.

By Diana Z.
Question:

Is bonanza trustworthy

Answer:

NO.

By ida m.
Question:

My order arrived and the package was empty? i need my money back or my item!

Answer:

Take picture of the empty package. Contact the seller. If the item was insured they will contact the post office. If no luck there contact the site you purchased on. You can also contact your pmt provider whether it is a credit card or pay pal. If the seller has been selling for a long time and has good ratings it's difficult to believe they would do such a thing intentionally. However, I have had several questionable incidents with USPS. It's a shame these things happen but it is not ALWAYS the seller to blame. None the less, buyers have plenty of options to retrieve their money. Good luck to you.

By joyce r.
Question:

Hi, do we have to sign a tax form?

Answer:

This is not a question to be asking me seriously you can go on the website and please the way it went or goes for a average hard working American making money or having a chance to sell looks pretty grim this I kind of dot commar makes more money pushing people to buy memberships same as it ever was so discussed

By karen w.
Question:

Answer:

No, once your money is spent its gone. Check reviews Bonanza sellers are not delivering goods paid for. Furthermore PayPal has many complaints about this site yet they continue to let you get ripped off.

By Greg H.
Question:

Answer:

This is a seller issue not bonanza you need to contact the seller, also if it was bought from china they can take up to 2 months

By s d.
Question:

Just feeling like this venue has lost me as a seller?

Answer:

Bonanza has an internal customer service department that can be contacted directly at support@bonanza.com, or you can click on the "Contact" link found on the footer of any page on Bonanza.com

By Jackson B., Bonanza Support

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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