Build.com
Questions & Answers

i want to order a sink but im afraid of it being damaged during shipping and I wont get my money back. How are prices so much less than other sites? Are the materials less quality for the same manufacturer?

Asked by stacey s. on 3/11/2017

3 Answers
Allison C.9/9/2019

Don't order from them. The quality is horrible and they sent me a damaged piece and I'm responsible for bringing it to the dump.

We have had excellent experiences with Build.com and never had a problem with items arriving damaged.
Anthony D.5/3/2019

The products are the same as what's sold from the actual manufacturer, Only one sink out of at least a 100 that I have placed with Build.com came to me in pieces.
Once I heard the pieces moving around and opened it up, I called my rep and he ordered me a new one and rushed it out to me at no charge. That's Service!

Add your answer