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ChicMe has a rating of 3.3 stars from 45,874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicMe most frequently mention good quality, long time, and fast delivery. ChicMe ranks 1st among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
236,261 reviews
I have spent over a month requesting information to return the items. One item has a broken zipper and all do not fit. I was going to change to a different size, but at this point, I want nothing to do with Chic Me. Every time I request info to refund they ask for SKU code, even though, I told them that the entire order needs to be returned, plus the SKU codes are listed in the email and chat thread. I guess it is a delay tatic. They offered me 10% to keep the order---NO THANK YOU. Then they offered 30%. I was clear refund me my money.
I liked the way it looks on the pic
Date of experience: February 3, 2025
Love your clothes and how they make me feel beautiful. I get a lot of compliments on the clothes I have two that don't fit but not paying to send back
I love the clothes so much always get compliments on the clothes
Date of experience: February 10, 2025
Date of experience: February 29, 2024
Date of experience: October 13, 2023
Entering the address was very frustrating. It took me many tries to get it to do what I needed. Then thought shipping was suppose to be free but it didn't come up that way
Date of experience: February 12, 2025
I ordered an item 38 days ago. It has never arrived and today I received the link to rate my experience?! I have emailed twice with no response. So far, not able to recommend this business…. In any aspect!
Products look great
Date of experience: January 15, 2025
It was sent to wrong address all my fault. By the time I realized it it was already sent. I emailed them to let them know what had happened and they were very gracious and sent me one to the correct address
Was taken care of quickly
Date of experience: February 6, 2025
I WILL NEVER ORDER FROM THIS COMPANY AGAIN! I RECEIVED AN EMAIL STATING THAT MY ORDER WAS DELIVERED AND IT WAS NOT DELIVERED! I DONT RECOMMEND ANYONE ORDERING FROM THIS COMPANY UNLESS I GET MY ORDER DELIVERED ASAP! LEGAL ACTION WILL BE TAKEN. THANK YOU
NEVER WILL AGAIN
BECAUSE I LIKED WHAT I ORDERED! WOULD BE NICE IF I COULD GET MY ORDER DELIVERED!
Date of experience: February 3, 2025
I ordered a red dress and some Christmas socks to wear on Christmas Day. Ordered them quite a while before Christmas. They didn't arrive until after Christmas so I no longer needed them. The quality of the material of the dress was shocking anyway so wouldn't have worn it.
I tried so hard to get a return address and found it impossible. So I'm stuck with two, very bad quality items that I will never wear.
Poor aftercare service. Would never buy from them again!
Non existent from your end
The items looked nice.
Wanted to wear on Christmas Day
Date of experience: January 21, 2025
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
You guys over charged me for the items Dec. 5th, 2024. Then a couple days later when I go back on the website each item is half priced off. I will not shop with you guys again. Really a rip off. Which sucks.
I don’t know I just did
Date of experience: January 10, 2025
Great experience ordering everything online. Easy to check out, great price. The only downside was, some of the products contained more as advertised than what really arrived, and the product did not fit as well as we would have hoped. But overall good.
Ease of use, repeat customer, good price point.
The products were priced well, and looked really great in the photos.
Date of experience: January 4, 2025
Waited 2 weeks for my order and it was sent to the wrong address, when I finally tracked it down I was told that it had been sent back to sender, contacted chic me and requested that my order be sent back to me with a quicker delivery time due to the inconvenience, 3 weeks later I'm still waiting for my order… not good enough
Date of experience: February 17, 2025
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
My issue is with the return policy you guys make it very hard for us to return an item that doesn't fit we should not have to pay for the returned label and additional fees. When we order we don't know how your clothes fit unless we try them also i returned an order no response that the item was received and no credit back.
The clothes looks nice
Date of experience: January 9, 2025
It was a good experience overall. I placed the order and CHIC ME provided me a delivery estimate. They communicated with me along the way until I received my packages. I am satisfied with the overall customer service experience.
Great quaity
Perfect for the occasion.
Date of experience: January 12, 2025
First time buyer, popped up on my instagram like the clothes and ordered the blazer, took a while to get delivered. All in all it was good
Liked the blazer
Date of experience: February 3, 2025
Took a long time for shipping
Quality of items is not as described or pictured.
Will not order from them again
Saw something i liked
I liked them
Date of experience: January 29, 2025
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
The clothing is nice but general. I've enjoyed most products but it doesn't state if clothing is for petite, tall or short so some items are conducive to my body type although Chic tells you about the model.
Communication was easy but they company really prefers no retutms.
Easy to shop and communication it easy.
I like the various styles.
Date of experience: December 25, 2024
I haven't received my item and the customer service is poor, no one seems to be helping me! I've waited 5-6 weeks and still yet to receive my parcel, and no one seems to be replying to my emails so I can get this resolved. I will not be ordering from this website ever again!
I have not got any further with anyone helping me resolve the issue and have not received my item that I ordered! Very unhappy!
Date of experience: January 5, 2025
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
Hectic website and my coupon wouldn't deduct when I wanted to buy 3 items over £60 so I just bought one item
To see what it’s like again
Date of experience: February 28, 2025
The sweater is not what was described in the picture and is not free flowing as advertised. The neck does not fall off shoulder it is more a fitted v neck style. The sweater is overly thick and bulky. I would not purchase this if given the opportunity again! Plus it took like over 3 weeks to come — a waited disappointment!
Because they only advertise great comments. Now I know.
Because I thought i would get a similar product as advertised. I again was wrong.
Date of experience: December 27, 2024
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,
I received two dresses of the same. I wanted to return them in a timely fashion, but customer service was not good. I still have the dresses that don't fit properly. I followed instructions, but didn't receive a response.
I did not recall a response.
I like your products.
The color red in a dress was my desire.
Date of experience: December 19, 2024
I've gotten three items from Chic great quality never disappoint love everything. Items run a little big which is fine
Date of experience: February 4, 2025
I received the wedges but just recently kept receiving delivery notifications.
I like the clear plastic
Date of experience: July 20, 2024
It was so easy and fun loved the clothes there beautiful and you guys have such awesome deals!
Beautiful dresses
Date of experience: February 28, 2025
For the second year in a row I have ordered my annual Christmas company dress through here due to price and quality! I always get tons of compliments!
Price, selection
Color and unique
Date of experience: December 18, 2024
Love the variety of clothing choices! I will order more in the future
My daughter told me about it
Date of experience: February 23, 2025
My shopping experience has been great
But it really runs small
Because I liked what I seen
Date of experience: February 9, 2025
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,