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on 10/10/17I had the same experience! Technically it's the worst site with worthless customer service. I discovered a great platform for meeting Christian ladies
https://j4l.com/402007
It's flawless - it's working perfectly technically, their girls are simply too gorgeous for words, both inside and out! I enjoy greatly the company of the women I met there and soon I will meet one of them in person.
I know how you feel... I have the same problem! Terrible website!
They are scam people! BE AWARE! So nobody will be fooled again!