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Cintas Questions & Answers

123 reviews
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Here’s what consumers have asked with answers from Cintas staff and previous consumers.

4 questions answered
50% answered in 1 day
Question:

Is cintas a scam or a legit company?

Answer:

We have to remember that companies are operated by people and sometimes the people don't have the company's best interest at heart. There are some cities for all companies where there is great service and also, there are cities where bad service is the norm. The difference is the managers and whether they care or not. I suggest you find and uniform and linen managed services company such as, "Uniform Bright", who can help you with any needs you may have. There specialty is helping to prematurely and legally cancel a contract, negotiating a new one, taking you out to bid, historical bill analysis, managed services & an expert witness in the event of court or arbitration. They are not lawyers but they know how the industry works and can help you to navigate the pitfalls that are associated with deceptive practices and one-sided agreements. If dealing with a uniform and linen rental company has been a headache for you and you no longer want to deal with them, you should talk with your lawyer or hire an expert.

By Eddie F., Owner
See more answers (5)
Question:

Answer:

TRY ANYONE ELSE! You don't want to work with Cintas unless you want to be locked into 5 year contracts that renew automatically without notice. They increase costs without approval, don't provide services they bill for...

By angry c.
Question:

Does cintas pay for a trip or incentive to a customer/client for buying a lot of products from them?

Answer:

They do not offer an incentive for buying a lot of products. They do give an incentive when you sign on and when you renew.

By Maureen M.
Question:

One of your drivers almost ran over me today. his truck number was 28278. i would appreciate if someone would contact me on the matter. thanks.

Answer:

Good Luck, they don't care about their customers, let alone non-customers. Avoid them whenever possible. Just consider yourself lucky you aren't stuck in a contract with them.

By angry c.
Question:

Further proof that nothing good comes out of ohio. what a joke of a company. how do they keep getting away with this? dirty towels nonstop!

Question:

I wonder if a class-action lawsuit filed by the dissatisfied customers would help to fix the bad business practices of cintas?

Question:

How do you stay in business when your business model includes ripping your customers off, increasing charges on invoices without consent.... bad!!!??

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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