I signed up as a member thinking that I would be charged once a month, but you paid for a year's subscription at once, requesting cancellation subscri
Asked by uiyong p. on 10/20/2022
1 Answer
Tod C.10/21/2022
Hi - We don't charge every month; just a single charge for a 1-year or 2-year subscription as noted on the page where you joined. We show the calculated cost per month for reference, so you can see that the 2-year subscription is less expensive. If you would like to cancel, please email subscription@consumerlab.com with your name and email and we will process your request (typically within 1-2 business days).
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