Costco Questions & Answers

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Here’s what consumers have asked with answers from Costco staff and previous consumers.

3 questions answered
67% answered in 1 day
Question:

I'm a college student and i'm researching costco customer service in the following areas: stores phone web site can you help me find data on costco's service levels in the stated areas?

Answer:

Go to. Costco.com and after you give them your zipcode you will be given locations of warehouses near you with phone numbers. The website will link you to a lot of information about Costco.

By Tracey M.
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Question:

Have purchased items at costco, return to again purchase the same item, but not again stocked for 3 or 4 months. very annoying. is it a surplus item that is being sold?

Answer:

Sometimes happens that the article is seasonal and doesn't appear again for months. Costco doesn't sell surplus merchandise, everything they sell is first rate. If you have problems with an item call corporate hq. They are extremely happy to help solve problems.

By Brian L.
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Question:

Dear sir/madam i have paid $825 to danisha taylor for 3 laptops. her e-mail is sales@costcos-wholesale.com. she works at costco wholesale electronics ltd. at castleton, indiana. but i didn't get neither laptops neither money back. she disappears. please help me to get laptops or money. thanks, vlado

Answer:

I don't think it's from Costco. It seems like a scam. Costco email id should have been someone@costco.com. Please do not send money to individuals. You should have placed order through their site www.costco.com or directly bought from their store. In any case, you couldn't have been anything from Costco unless you were a member. Feeling sorry for you!

By Saleem S.
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