I had no problem getting assistance when needed. I was on hold for maybe a minute or two. Then I got 100% of there attention

It takes a few tries. The person on the customer service side of things came across like they didn't care and I was wasting there time.

Impossible to get assistance with customer service. It is all about "I can't" do a simple request, and even when you find someone that is willing to help, they don't follow through making it worse!

No customer service after hours unless you want to talk to a phone bank in a foreign country that can't help with there is an issue. Don't take ownership when the delivery did not arrive on time. Disappointing... advise you to go somewhere elese.

Very easy. Just call. The wait time is never long, and they are great about calling back

I've never had a problem with an order in many years of dealing with Crown. Always helpful if I make a phone contact with a rep.

Easy peasy, easy peasy, easy peasy1 Trying to come up with 50 characters. It's really easy

It was very easy with the chat option pop up on the website. I had a question that was answered immediately.

Not sure, as I didn't have to contact customer service at Crown Awards for this order.