How is Dell's Premium Support Services? Are they worth it?

asked by Marie M. on 8/25/16

5 Answers
Thumbnail of user komalk31

Not upto the mark... felt few hadrware technician
are newly appointed were not ble to understand as well as answer the query.

Helpful  (1)
Thumbnail of user lisac845

Warranty just repairs until you are out of warranty time, then they send you to " Out of Warranty" to get more of your money.

Helpful  (1)
Thumbnail of user robertmelynchuk

Dell hardly ever fixes computers
Wait until warranty then dumps you

Helpful  (0)
Thumbnail of user leilanid3

I personally wouldn't buy another computer without the support services. I'm pretty tech savvy, but having the premium services means an extended warranty. If you end up with hardware issues it's WELL worth the added coverage.

Helpful  (0)
Thumbnail of user jessc75

Don't buy a dell they are a waste of money but a Mac or hp

Helpful  (0)

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