DiscountMags Questions & Answers

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Here’s what consumers have asked with answers from DiscountMags staff and previous consumers.

5 questions answered
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Question:

How easy is it to get a hold of customer service at discountmags?

Answer:

It's been very easy to get a hold of them and have any issues resolved. Always friendly.

By CeeCee U.
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Question:

Answer:

Discount Mags has a website that allows you to choose from hundreds of different types of magazines. From Good Housekeeping to Car and Driver. They have many different categories to choose from. Their subscription prices are very reasonable. Also the customer service is absolutely the best. Check out their website. You are going to love what you see.

By OSWALDO
Question:

If i subscribed for a bunch of printed magazines (probably around 15-20 magazines), how long does shipping take?

Answer:

Hi Diane. That would depend on the actual magazine and the frequency in which it prints. I can give a better estimate if you can provide the title(s). Do you mean 15-20 of the same magazine as a bulk order or 15-20 different magazines? Regardless, shipping time is industry standard for each publisher and would be the same regardless of where you order. One retailer cannot ship a magazine any quicker than another retailer since it's all being printed and shipped from the same place.

By Andrew K.,
Question:

My current new yorker subscription expires 6 september 2021. can i renew through discountmags that will pick up when my current subscription expires?

Answer:

Hi Susan, you can certainly renew through DiscountMags but I fear there may be a slight lapse in your subscription if you renew 30 days before expiration. We recommend that customers submit renewal 60-90 days before expiration to guarantee there isn't a lapse.

By Andrew K.,
Question:

I bought a one year subscription to the new yorker for my daughter, you said it would be delivered dec 5 2020. you denied responsibility for delivery.

Answer:

Nanci, the delivery estimate range on New Yorker for your order is between 12/05/2020 and 01/02/2021 as stated on the order confirmation page and in email. Believe us, if there was a way to get subscriptions to customers sooner, we would! This is industry standard no matter where you place the order. We do not print and deliver the magazines ourselves. We work with thousands of publishers all of which handle their own printing and delivery.

By Andrew K.,

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Typical questions asked:
  • How long does shipping take?
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  • Where is the company located?
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