DressLily
Questions & Answers
Here’s what buyers have asked with answers from DressLily staff and previous consumers.
819
questions answered
0%
answered within 1 day
Question:
Hi can I get yours adress Dresslily
Answer:
Dear Gudbjorg S.
Thank you for your inquiry.
Total delivery time= processing time+shipping time
Processing time:
All Dresslily products require a processing time.
It is necessary for us to inspect all items one by one prior to shipping.
Processing time takes usually 3-7 business days. Specific processing is indicated each item page. Now we also have items that can be shipped within 24H.
Shipping time:
It depends on the shipping method you choose when you place the order.
Also please kindly provide the order number or email us at support@dresslily.com, we will provide the detailed information to you.
Many thanks.
Dresslily Customer Support Team
By CustomerService R., over a year old
Question:
How can i get a bagger size legging
Answer:
Dear Victoria Q.
Thank you for your inquiry.
For the product information, please kindly check here: http://www.dresslily.com/
Or you can email us at support@dresslily.com, we will reply you within 24 hours.
Please let me know if you need further assistance.
Dresslily Customer Support Team
By CustomerService R., over a year old
Answer:
Dear Mamta K.
Thank you for your inquiry.
Total delivery time= processing time+shipping time
Processing time:
All $caps_sitenam products require a processing time.
It is necessary for us to inspect all items one by one prior to shipping.
Processing time takes usually 3-7 business days. Specific processing is indicated each item page. Now we also have items that can be shipped within 24H.
Shipping time:
It depends on the shipping method you choose when you place the order.
Many thanks.
Dresslily Customer Support Team
By CustomerService R., over a year old
Question:
do the dresses typically run small? I am second guessing my size choice after reading the reviews.
Answer:
Dear Tammy H.,
Thank you for your inquiry about size.
Please review the product\' s measurements in the size chart under product information.
You need to choose the item size according to your own measurements (in inches or cm).
Please let me know if you need further assistance.
Dresslily Customer Support Team
By CustomerService R., over a year old
Question:
How long should shipping to the United Kingdom take?I ordered on Friday 22nd June 2018.Thank you
Answer:
Dear Susan P.,
Thank you for your order.
Total delivery time= processing time+shipping time
Processing time:
All $caps_sitenam products require a processing time.
It is necessary for us to inspect all items one by one prior to shipping.
Processing time takes usually 3-7 business days. Specific processing is indicated each item page. Now we also have items that can be shipped within 24H.
Shipping time:
It depends on the shipping method you choose when you place the order.
Please let me know your order number, we will send the detailed information to your via the support@dresslily.com.
Dresslily Customer Support Team
By CustomerService R., over a year old
Answer:
Dear owen o.,
Thank you for your inquiry about size.
Please review the product\' s measurements in the size chart under product information.
You need to choose the item size according to your own measurements (in inches or cm).
Total delivery time= processing time+shipping time
Processing time:
All $caps_sitenam products require a processing time.
It is necessary for us to inspect all items one by one prior to shipping.
Processing time takes usually 3-7 business days. Specific processing is indicated each item page. Now we also have items that can be shipped within 24H.
Shipping time:
It depends on the shipping method you choose when you place the order.
Please let me know if you need further assistance.
Dresslily Customer Support Team
By CustomerService R., over a year old
Answer:
Dear Marilyn R.,
Thank you for contacting Dresslily.
Total delivery time= processing time+shipping time
1. Processing time:
All Dresslily products require a processing time.
It is necessary for us to inspect all items one by one prior to shipping.
Processing time takes usually 3-5 business days. Specific processing is indicated each item page. Now we also have items that can be shipped with 24H.
2.The shipping time depends on the shipping method you choose when you place the order.
For more details please check: http://www.dresslily.com/m-article-id-39.htm
Dresslily Customer Support Team
By CustomerService R., over a year old
Answer:
Dear Tracy M.,
Thank you for your recent order.
Could you kindly note us the order number?
And we will check the detailed information sent the message to you via the support@dresslily.com.
Awaiting your reply!
Dresslily Customer Support Team
By CustomerService R., over a year old
Answer:
Dear Linda P.,
Thank you for your inquiry about size.
Please review the product's measurements in the Size Chart under product information.
You need to choose the item size according to your own measurements (in inches or cm).
Please let me know if you need further assistance.
Please feel free to check out our newest arrivals here: http://www.dresslily.com/new-products.html
Enjoy our best deals here: http://www.dresslily.com/clearance.html
Dresslily Customer Support Team
By CustomerService R., over a year old
Question:
Are the plus sizes true to uk sizes
Answer:
Dear Catriona O.,
Thank you for your inquiry about size.
Please review the product's measurements in the Size Chart under product information.
You need to choose the item size according to your own measurements (in inches or cm).
Please let me know if you need further assistance.
Please feel free to check out our newest arrivals here: http://www.dresslily.com/new-products.html
Enjoy our best deals here: http://www.dresslily.com/clearance.html
Dresslily Customer Support Team
By CustomerService R., over a year old
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