DressLily Questions & Answers

Dear Caroline J., Thank you for your message. We offer you the measurements exactly like the first size chart under product information. I recommend referring to the specific measurements in the product information and compared with yours. Would you mind sending us your valid order number or email address? Here is link to contact us: http://support.dresslily.com/ We very much regret for this inconvenience. Best Regards Dresslily Customer Service

Dear linda b., We wish to apologize for any inconvenience. We are really sorry that you did not receive your order. Please kindly send me a private message stating your order number or your account email address Here is link: http://support.dresslily.com/ Thank you for your continued patience and kind understanding. Yours sincerely, Dresslily.com Customer Service

Dear pris f. Thank you for your message. You can tell us the sku number or the link about the wig you want. Here is link: http://support.dresslily. Com/ We will try our best to help you after we checked the detail information. Please rest assured that we will check the information for you. Thank you very much for your kind support in our work in advance! Best Regards Dresslily Customer Service

Dear Phyllis D. Thanks for your message. Please kindly send me a private message stating correct order number and email address. Here is link: http://support.dresslily. Com/ Please rest assured that we will check the information for you. Thank you very much for your kind support in our work in advance! Best Regards Dresslily Customer Service

Dear Kelly L. Thank you for notifying us of your complaint. We are deeply sorry about this inconvenience. We will do our best to help you. Therefore, please connect with us by private message with your order number and stating your issue. We look forward to serving you in the best way possible. Here is link: http://support.dresslily.com/ Thank you for your time. Best Regards Dresslily Customer Service

Dear Varun M. We want to start by extending our thanks to you for providing your extremely valuable feedback to us. We regret any inconvenience or frustration that your experience has caused you. Please kindly send me a private message stating issue and your email address. Here is link: http://support.dresslily. Com/ Please rest assured that we will check the information for you. Thank you very much for your kind support in our work in advance! Best Regards Dresslily Customer Service

Dear Katie H. Thanks for your message. I am sorry to tell you that we are dresslily, not the same as rosegal. You can contact our support center if you have other issues. Here is link: http://support.dresslily.com/ Best Regards Dresslily Customer Service

Dear Dixie K. Thanks for your message. We have checked the detail information about your order. We have shipped your order out and sent you the email about the detail information. Could you please check your email? You can contact our support center if you have other issues. Here is link: http://support.dresslily.com/ Best Regards Dresslily Customer Service

Dear lonny d. Thank you for your message. Please kindly send me a private message stating your order number or your account email address. Here is link: http://support.dresslily.com/ We will offer you solution after we checked the detail information. Thank you for your continued patience and kind understanding. Yours sincerely, Dresslily.com Customer Service

Dear Emma M. Thank you for your message. As you know, we need the detail information to check the issue. Could you please offer us your order number or email address? Here is link: http://support.dresslily.com/ Thank you for your cooperation. Yours sincerely, Dresslily.com Customer Service