eBay FAQ | Sitejabber

Question:

Why are no buyers reviews permitted on the sellers who scam folks? Why are no buyers reviews permitted on the sellers who scam folks?

Answer:

I recently left negative feedback on a seller and it was not posted. Not sure what is going on with the company. My feedback was not abusive, etc., it simply said: " No mention of damages, make sure to ask questions" The company does not seem to be upholding the feedback standards it once had that actually protected buyers from less than honest sellers. They just let them create new accounts. So they rack up a large amount of negative feedback, and simply get a new account.

By Lilly G. over a year old

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Question:

There appear to be numerous terrible reviews now about ebay. i wanted to buy something but have changed my mind. what has happened

Answer:

Ebay got super greedy on fees for one and they allow sellers to run scam auctions

By Tony T. over a year old

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Question:

Are some top rated sellers scammers on ebay? Are some top rated sellers scammers on ebay?

Answer:

Yes. I think they scam a percentage of their buyers and get away with it.

By Kara M. over a year old

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Question:

E-bay's guarantee, an empty promise. ref item#251601831554 as a buyer i purchased an automobile for parts. the ad said that it was a complete car with rust free body & frame, and engine & tranny that ran just one year earlier, but will need rebuilt. i called the seller and he said again it was rust free, had the correct engine and would run with just a little work, but the whole interior was trashed & it had no brakes no brakes. i paid $3000. 00 for it plus $700.00 for transport. before i bid, the last thing i saw was the "buy with confidence ebay guarantee" when the car arrived, the trunk floor & lid were rotted out, the back floor was rusted and arrived full of water & mud. some of the body had rust holes and there clearly had been previous body work done. i then found out many parts were missing and the engine was the wrong engine completely, and never ran because it was not even fully assembled. i contacted the seller, and he claimed his "friend" must have taken some parts from the car and also must have mickey moused some items. then he admitted that the pictures he used were years old and that the car was sitting in a field hidden in the weeds those years. he then went on to say the money was gone, spent on medical bills. a liar for sure. i filed a claim with e-bay. i get a call from a woman who is talking fast who say's, "we are denying your claim & since we don't have a listed reason for the denial, we are going to fill in the reason for denial as non-payment" so, later when i call, i get a curt answer saying i have to actually pay for the item before i can file a claim! this despite of the fact ebay has e-mail sent through them proof from the seller that i paid. to make matters worse, they then would not allow me to leave feedback either, which allows others to be taken by this bum. i have been un-able to get ebay to address this problem since then. hello! how can you guys look yourselves in the mirror? E-bay's guarantee, an empty promise. ref item#251601831554 as a buyer i purchased an automobile for parts. the ad said that it was a complete car with rust free body & frame, and engine & tranny that ran just one year earlier, but will need rebuilt. i called the seller and he said again it was rust free, had the correct engine and would run with just a little work, but the whole interior was trashed & it had no brakes no brakes. i paid $3000. 00 for it plus $700.00 for transport. before i bid, the last thing i saw was the "buy with confidence ebay guarantee" when the car arrived, the trunk floor & lid were rotted out, the back floor was rusted and arrived full of water & mud. some of the body had rust holes and there clearly had been previous body work done. i then found out many parts were missing and the engine was the wrong engine completely, and never ran because it was not even fully assembled. i contacted the seller, and he claimed his "friend" must have taken some parts from the car and also must have mickey moused some items. then he admitted that the pictures he used were years old and that the car was sitting in a field hidden in the weeds those years. he then went on to say the money was gone, spent on medical bills. a liar for sure. i filed a claim with e-bay. i get a call from a woman who is talking fast who say's, "we are denying your claim & since we don't have a listed reason for the denial, we are going to fill in the reason for denial as non-payment" so, later when i call, i get a curt answer saying i have to actually pay for the item before i can file a claim! this despite of the fact ebay has e-mail sent through them proof from the seller that i paid. to make matters worse, they then would not allow me to leave feedback either, which allows others to be taken by this bum. i have been un-able to get ebay to address this problem since then. hello! how can you guys look yourselves in the mirror?

Answer:

You cannot trust a car seller. NEVER! All they want is to sell their car and will lie through their ears. Always see it in person and take for an inspection. If the seller isn't willing to have an inspection, tell them to go fly a kite

By Anna S. over a year old

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Question:

How long does it take for purchase to be delivered? i ordered a wedding dress and my wedding is in 4months How long does it take for purchase to be delivered? i ordered a wedding dress and my wedding is in 4months

Answer:

Depends where you are, 2 months is the max I think. You can cancel then and buy something else.

By coucou L. over a year old

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Question:

How can i register How can i register

Answer:

My answer-avoid anything to do with selling on eBay-buying stuff? Be cautious and read everything on the listings-it's a little better than buying on Craigslist, but not by much

By Daman Y. over a year old

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Question:

I noticed the split between ebay and paypal and with that an obvious decline in the operations and functionality of the company. customer service associates at ebay lost all decision making ability compared to my history with them. has ebay been left out to pasture by paypal? I noticed the split between ebay and paypal and with that an obvious decline in the operations and functionality of the company. customer service associates at ebay lost all decision making ability compared to my history with them. has ebay been left out to pasture by paypal?

Answer:

Valerie F. YES you are right

By Keith S. over a year old

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Question:

Did you experience any bad reactions from using ebay? Did you experience any bad reactions from using ebay?

Answer:

Yes. They do not stand by their guarantee for buyers

By Kara M. over a year old

Question:

I am a malawian and i want to find out if the free shipping offered on ebay applies to malawi. does the sellers/ebay ship items to malawi? I am a malawian and i want to find out if the free shipping offered on ebay applies to malawi. does the sellers/ebay ship items to malawi?

Answer:

If you see something on ebay you want just ask seller if they ship to Malawi

By Linda G. over a year old

Question:

I want to buy an indian dress from ebay, but the only thing i am concerned, is the item will be exactly the same of the picture posted? I want to buy an indian dress from ebay, but the only thing i am concerned, is the item will be exactly the same of the picture posted?

Answer:

I bought clothing from China and it wasn't anything like the picture posted. Buyer beware.

By Fred L. over a year old

eBay Questions & Answers

Why are no buyers reviews permitted on the sellers who scam folks? Why are no buyers reviews permitted on the sellers who scam folks?

There appear to be numerous terrible reviews now about ebay. i wanted to buy something but have changed my mind. what has happened

Are some top rated sellers scammers on ebay? Are some top rated sellers scammers on ebay?

How long does it take for purchase to be delivered? i ordered a wedding dress and my wedding is in 4months How long does it take for purchase to be delivered? i ordered a wedding dress and my wedding is in 4months

How can i register How can i register

Did you experience any bad reactions from using ebay? Did you experience any bad reactions from using ebay?

I am a malawian and i want to find out if the free shipping offered on ebay applies to malawi. does the sellers/ebay ship items to malawi? I am a malawian and i want to find out if the free shipping offered on ebay applies to malawi. does the sellers/ebay ship items to malawi?

I want to buy an indian dress from ebay, but the only thing i am concerned, is the item will be exactly the same of the picture posted? I want to buy an indian dress from ebay, but the only thing i am concerned, is the item will be exactly the same of the picture posted?

Can’t see your question? Ask to get answers from the eBay staff and other customers.

Is this your business?

eBay Questions & Answers

Why are no buyers reviews permitted on the sellers who scam folks? Why are no buyers reviews permitted on the sellers who scam folks?

There appear to be numerous terrible reviews now about ebay. i wanted to buy something but have changed my mind. what has happened There appear to be numerous terrible reviews now about ebay. i wanted to buy something but have changed my mind. what has happened

Are some top rated sellers scammers on ebay? Are some top rated sellers scammers on ebay?

How long does it take for purchase to be delivered? i ordered a wedding dress and my wedding is in 4months How long does it take for purchase to be delivered? i ordered a wedding dress and my wedding is in 4months

How can i register How can i register

Did you experience any bad reactions from using ebay? Did you experience any bad reactions from using ebay?

I am a malawian and i want to find out if the free shipping offered on ebay applies to malawi. does the sellers/ebay ship items to malawi? I am a malawian and i want to find out if the free shipping offered on ebay applies to malawi. does the sellers/ebay ship items to malawi?

I want to buy an indian dress from ebay, but the only thing i am concerned, is the item will be exactly the same of the picture posted? I want to buy an indian dress from ebay, but the only thing i am concerned, is the item will be exactly the same of the picture posted?

Can’t see your question? Ask to get answers from the eBay staff and other customers.

Is this your business?

There appear to be numerous terrible reviews now about ebay. i wanted to buy something but have changed my mind. what has happened