Hi Just curious if I do cash on delivery option, and if I realize the watch I ordered is not up to my expectations, can I return it to via the same person who brings it to me?
Asked by Taniya P. on 11/27/2015
9 Answers
shahzad N.11/29/2015
They are not allowing to open the consignment and will ask if any non-conformance you contact SOUQ customer service and they will refund. But remember refund is a hell process and finally you will say go to hell i no need any thing. Like i did
N Z.11/29/2015
Once you open it they will not take it back. They will claim it must be in the same condition (sealed pack) as when you received it. Save yourself the headache, avoid ordering from them. Their customer service and policies are the worst.
tolia o.12/13/2015
Avoid souq their things break or stop working in days or weeks, that if if if they accept to return it. Find better place to buy
Vinu N.11/30/2015
They will not allow you to return the item via same person... You can call them and place material returm request. They will not charge for it and give you the full money back with courier charge..
M N.11/29/2015
That will be your only chance actually. If you call later they will need weeks to start doing something about it if they ever do
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