Emporium.com Questions & Answers

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Here’s what consumers have asked with answers from Emporium.com staff and previous consumers.

4 questions answered
0% answered in 1 day
Question:

On my order, you say the total price is $35.22 but you say i need to make 12 payments of $6.62 which = $79.44. that is way over, why is that?

Answer:

Dear Jeffrey, Thank you for reaching out to us. We would be glad to look into this. We require additional information in order to look up your account. To ensure the security of your account please email us at customercare@emporium.com with your full name, order number, phone number and your question and we will get back to you as soon as possible. Thank you, Emporium Customer Care

By Emporium -.,
Question:

Is your site having issues tonight, i keep trying to check out and it won't let me?

Answer:

Dear James, We haven't had any issues with the website. We would like to look into this matter to determine what the issue is. Can you please email us at escalations@vnuretail.com with your full name, email address, phone number and details on the issue you are having. We would prefer you to email us as we don't want you to disclose personal information on this site. We look forward to working with you on this matter. Emporium

By Emporium -.,
Question:

Will i ever get my order from 12/06/2016, today is 01/27/2017. apparently my order won't be processed, if i cancel will i be billed?

Answer:

Dear Erica, We would like to look into your order and provide you an update. We would like you to email us at escalations@vnuretail.com and provide us your full name, email address, and phone number. We also need you to refer to your sitejabber question when emailing us. We look forward to working with you to provide you an update on your account. Emporium

By Emporium -.,
Question:

What is the point of the pre-approved amount if you have to give over your banking info to make a purchase?

Answer:

It's a psychological trick used to rope people who think they have "no hope" of being PRE-APPROVED in and then STEALING your money! See my review about these Scumbags^^^Max. O

By Max O.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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