It's very hard. The best bet is to going to their website and it tells you when support is available you have to constantly keep checking back and it'll say agents are available or agents are not available that's your best bet

Nope there is no actual customer service rep just automatic email

It's a bull$#*! automated message that has nothing to do with your email, and they take days to respond. Don't waste your energy

Not at all. They have a phone number they never answer and an email that sends out the same pregenerated message about shipping times.

Very hard. Their unwillingness to help is amazing.

Not at all they will ignore you for days but send you promotional emails