Express Scripts
Questions & Answers

Fairly easy. They are just rude and incompetent. Delaying filling prescriptions.

Easy to get hold of, but a total waste of time, they will just give you their preprogrammed script and not listen to a word you say.

Wait, go thru phone tree, repeat all over again with representatives

Difficult. After being on "hold" for more than 45 minutes, representatives have twice given incorrect information.