FabKids Questions & Answers

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Here’s what consumers have asked with answers from FabKids staff and previous consumers.

11 questions answered
9% answered in 1 day
Question:

Answer:

Omg! I didn't realize I signed up for a membership when I made my purchase! Ahhh this is a pain! The lady almost didn't let me cancel!? They also won't give my money back!

By Andra M.
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Question:

So if i sign up for the fabkids and my offer is $10 credit and sale price outfit for $14.95 it says my total is $4.95... will they also charge my card $29.95 then or is that my first months price and they start charging $29.95 the next month?

Answer:

They charged me 39.95 and still charged after I skip a month. There scammers.

By Jamie B.
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Question:

If i subscribe will you guys keep charging me after i cancel?

Answer:

Even after I cancelled I was still charged until I cancelled my credit card scamming company!

By Susie W.
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Question:

How exactly do you guys sleep at night? you know besides on all the piles of money you skim from unsuspecting consumers.

Answer:

They did it to me too! I called and they said they cancelled my membership and refunded my money but refund still hasn't gone through. I contacted the bank because I realized they probably just tried to scam me again into buying time before the bank won't do anything about it. There wasn't anything the bank could do except tell me give it more time and if it still doesn't refund then they will open a case about it. I can't believe they're getting away with this scam with so many people for so long. They need to get shut down. Who in their right mind would ever knowingly sign up for a $40 membership with them anyway... just terrible that they do this to unsuspecting people that think they're making a regular one time purchase. Especially when it's associated with justfab which is a huge company. It's like they use justfab for the trust and fabkids to scam. Ugh.

By Alyssa G.
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Question:

Why cant i stop these $29.99 transactions from my card?!?!?!?!?

Answer:

When u checkout it asks if u want vip or regular checkout its not very clear tht u will be charged a monthly fee so Call and cancel your subscription!

By Vanessa E.
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Question:

I never received my order that was placed on november 17th

Answer:

Hello. I placed my order on December 1st. I hope you're not in the same boat as me. I was told I could get a refund if I didn't receive my order on December 15th (which is tomorrow). I called again today and asked. Now I'm told that I have to wait until after the 22nd to receive my refund.

By Kelly D.
Question:

Why don't you just refund all the money you take instead of offering credits for your crappy clothes? you need shut down

Answer:

I have the same problem complete rip off I hope they investigate this company

By Robert C.
Question:

Answer:

Would like to know myself! Please let me know if there is.

By Marquita D.
Question:

Do fabkids shoes run big

Answer:

The shoes that i bought were pretty narrow. My daughter cant wear socks with them. They were the sequin Allstar type shoe. The others I am unsure of.

By Mary G.
Question:

Answer:

Delighted to be of service ma'am

By Kerry M.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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