FlightGuru
Questions & Answers

Depends of which "Flight Guru" you used. The one in California USA was absolutely brilliant... it has since closed. The one in the UK is, let's say, less than satisfactory.

I called the American Airlines 800 number from the AA.com website. Flights4u.com, a subsidiary of FlightGuru somehow intercepted my call. They took my record locator, American Advantage number and credit card number. I knew something didn't seem correct, but since I called the actual American number, I thought they were legitimate. After the call, I called back the same 800# from the website. This time, I was told American would call me back when an agent was ready. This is what normally happens.

When I spoke to a real American agent, she looked at my info and saw that someone from a 3rd party called in and cancelled my reservation. American was able to reinstate everything for me.

I had to change my AAdvantage number and cancel my credit card. Flight4u is a scam!

They got us the airline ticket they promised. Doesn't feel like a scam to me.

Based on my dealings with them, hold onto your wallet, they are a SCAM