Hello Lysanne,

Thank you for reaching out, we're happy to help.

We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after.

I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit.

Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist.

Wishing you a wonderful afternoon!

Best regards,

The FragranceBuy Team