How easy is it to get a hold of customer service at Freepik?

asked by Joseph S. on 3/11/20

4 Answers
Thumbnail of user cm162

They're largely unresponsive. I filled out the online contact form, but they never responded.

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Thumbnail of user tingtingx

If you are a premium member, they answer within 48 hours.

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Thumbnail of user andrewa367

'They' (aka antonio) will go days without responding to support requests in order to drag things out so they can continue squeezing your credit card.

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Thumbnail of user oksanai

Very easy. Though they don't have a phone number to call, email response came within hours. It wasn't a good response, but that us not what the question is asking.

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