I'd like to try your offer, but have an issue: We have a nice neighborhood, but have been having problems with thieves following delivery trucks in our neighborhood and taking boxes right off of front porches and driving off (people have security cameras to record the activity). Do you have any suggestions?

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I'd like to try your offer, but have an issue: We have a nice neighborhood, but have been having problems with thieves following delivery trucks in our neighborhood and taking boxes right off of front porches and driving off (people have security cameras to record the activity). Do you have any suggestions?

asked by Shirley M. on 10/3/16

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Kari N. · Answer 1 · 2020-12-07T02:29Z

Kari N.

on 12/7/20

You could check the UPS website for alternate drop-off sites. Some stores will accept packages from UPS, and you just go in and show your ID, sign for it, and pick it up at no charge. If you have Walgreens stores in your area, or even a UPS store nearby, that might be a safe way to receive your deliveries.

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Karen C. · Answer 2 · 2020-05-26T07:49Z

Karen C.

on 5/26/20

I didn't get mine because they didn't send it. Never notified me. But they got my money. Horrible!

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Jashana C. [Freshly Rep] · Answer 3 · 2016-10-04T12:02Z

Jashana C. [Freshly Rep]

on 10/4/16

Oh no!

Well, we can always put a note on your shipping address label to request that the driver leave the package at a side door, etc. (if available) but it sounds like if they're following, they would see this anyway.

Definitely keep in mind that if ever you have a scheduled delivery that does not arrive, or says it was delivered but you don't actually have it, we are happy to make it right for you.:-)

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