Here’s what consumers have asked with answers from Gazelle staff and previous consumers.
If your looking for the nightmare of your life do business with this scammers. If you want to get sick and hope that you make time goes back so you can stop it. Their $#*!ing $#*!s customers service is suck
No! Dishonest! Had to file a dispute with my credit card company tinged my money back and that took 3 months
Call them, annoy them to give you a shipping label, and file a claim on paypal (if you did use paypal). This will ensure you get your money back (hopefully). Do some research about paypal claims and how to escalate them.
CALL THEM! They seem to SUCK at answering emails, those incompetent fools. If you bought something, I wouldn't trust it. Make a paypal claim (if you used that) if they don't respond after this. Escalate the claim if they don't comply.
Don't buy from gazelle. They send u damaged product and they don't refund you when you send it back. Be sure to use your credit card IF you fo purchase from this rip off company so WHEN they rip you off the credit card company can deal with them. Only a matter of time before they go out of business or get shut down Unscrupulous BS ARTISTS. Servc department has every excuse in the book why you haven't gotten your refund. Paid thru PayPal and Gazelle actually told me they couldn't refund me cause me/PayPal has a claim against them for my refund returned purchase that they haven't refunded. They ripped me off for $455 I'm PISSED. If I don't get my money by 7 th then I will contact credit card company that funds the PayPal account. BEWARE