asked by
on 9/11/15Hi there,
Thanks for your question. We stand over the authenticity of all of the products available on our site and ensure that they are the genuine labels that they promise to be. If there is every any doubt or concern about this, we are happy to investigate on a case by case basis.
If you need anything else, don't hesitate to get in touch.
Warm regards
Paddy
Gilt CS Specialist
I wouldn't know. I only attempted to purchase towels from them. They never showed up. I was given information to indicate that FedEx lost the order. FedEx said they never even had record of a shipment. Gilt did give me a full refund, but I wanted the towels. Based on company reviews, I won't be attempting any future purchases. Be very careful!
I do wonder this too. I bought a Nancy Gonzales crocodile handbag on gilt and the bag I received had no indication anywhere on the bag that it was really genuine. I have another bag from NG that I got from Saks and it did indeed have a label and cards included to indicate authenticity. I sincerely question anything Gilt offers.
My complaint with Gilt was not about authentication of designers goods.so I would not be the right person to comment.