Hello Christopher John Scott, we are sorry to hear about your negative experience with Global Auto Auction. It's also worth noting that individual experiences can vary. We kindly request that you refrain from harassing our inboxes. Have you reached out to our customer service to address your concerns directly? We strive to maintain a respectful and constructive environment for everyone. There is an avenue for that and issues like this can be resolved through direct communication, feel free to reach out to info@globalautoauctions.com. Thank you!