GN Bots
Questions & Answers

How easy is it to get a hold of customer service at Goodnight Bots?

Asked by Jim R. on 2/6/2019

7 Answers
Marie S.8/10/2020

I joined the chat and got instant help by their mods/managers instantly
Darin B.12/10/2019

They use a chat system that is fantastic and the response time is often shorter than my wait time trying to call AT&T.
Jason B.8/21/2019

Super easy. Connect to the chat, someone gets with you pretty quickly.
Tonya H.8/8/2019

They have a chat and typically reply instantly. But always within a few hours.

We will be happy to help 24/7. We use live chat to diagnose, answer and fix software related issues. Please join us in live chat at https://discord.gg/chpwCQJ

Otherwise you can email us at support@gnbots.com or by submitting a support ticket. Replies are usually within 1-12 hours
Tom L.2/10/2019

Very easy if you don't mind downloading "Discord".
Mike L.2/6/2019

They are online throughout the day. Very active and is answering questions throughout the day. There are many moderator and members to help out.

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