asked by
on 6/3/23Hi Juan, Thank you for asking this question about paying on our platform. To protect our community, all deposit and puppy payments must be completed on Good Dog. We make it easy and secure to pay for your puppy so that you can focus on what matters most – your new best friend.
Good Dog buyers can always complete payments on Good Dog without paying any fees. Or, they can choose to complete their payments with Good Dog Protection & Support for a small fee. When buyers opt into Good Dog Protection & Support, they're backed by the Good Dog Guarantee, which means we'll help resolve any issue – whether it's with a payment or something else. Learn more about Good Dog Protection & Support here: https://www.gooddog.com/help-center/owners?a=Good-Dog-Protection-and-Support---id--PhBVPvcYQ26uqUDvE3HpRw
If you have any questions about making a payment on Good Dog, our team is always here to help – just email help@gooddog.com or call 1-855-446-6336.