I ordered a Renfield coat for my granddaughter and paid for express shipping. It was about ten days ago and it has yet to arrive. My name is James Martin. Can you help relieve my fear that I've been ripped off?

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I ordered a Renfield coat for my granddaughter and paid for express shipping. It was about ten days ago and it has yet to arrive. My name is James Martin. Can you help relieve my fear that I've been ripped off?

asked by James M. on 12/20/16

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Mare d. [Good Goth Rep] · Answer 1 · 2016-12-21T10:16Z

Mare d. [Good Goth Rep]

on 12/21/16

You placed an order for a Renfield coat on December 15, six days ago, that was listed as "PLEASE ALLOW 1-2 WEEKS FOR DELIVERY", and chose "Basic shipping",. So this order would not be delivered by Christmas. We do not bill an order until the day the order is shipped, your order would not be shipped until after Christmas, would you like to cancel this order?

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