I made this comment last week and there was no acknowledgment, whatsoever. I dunno know whether it is a glitch with the software which is very
Unlikely to a product from a company with this reputation.
*****
Overall the experiance with gotomeeting was good. But yesterday - the application (windows 7 desktop)acted so weird and I`d recommend a company
With your reputation could have handled the situation(user experiance) more effectively and efficiently. We have a license with a monthly auto-
Renewal and we overlooked the fact that our CC -got expired last month. You may(may-not) have auto-e-mails alerting the customers about the
Failure on auto-renewal.
Problem: I logged in successfully and after clicking 'Meet Now' nothing happens., I could see the related preoceees running in my system but
Nothing else. The UI simply wont open up.
Expected behaviour - If you find that someone with the expired license is trying to connect to the server. You can avoid ' kind of weird &
Awkward' experiance by giving a simple message.
' your contract has been expired, please extend it by clicking. Blah blah'
